Support » Plugin: Header Footer Code Manager » Some pages not working

Viewing 10 replies - 1 through 10 (of 10 total)
  • Plugin Support 99robotsteam

    (@99robotsteam)

    Hello – @evanhunt – Thank you for the great review!!

    We took a look at your site and we see that the scripts have loaded correctly on the pages you told us – Here are the scripts that load on the pages –

    https://gmatlab.com/blog/ :

    HFCM Snippet 1: Amplitude
    HFCM Snippet 6: Tawk
    HFCM Snippet 9: Hotjar

    https://gmatlab.com/course/sentence-correction-perfection/ :

    HFCM Snippet 1: Amplitude
    HFCM Snippet 6: Tawk
    HFCM Snippet 9: Hotjar

    Please see to that the scripts entered into these pages (where they do not seem to be working) – are entered correctly, according to their documentation. Sometimes tracking codes might have different procedures / a change in code for a different page. It might be helpful to contact the support as they might be able to point you to the solution right away!

    Please let us know if you have any more questions and keep us updated on this ticket.

    Thank you,

    Hi

    I am using this Plugin, and it is really helpfull. However, when coding ALL PAGES it works fine, however, I inserted a Google Conversion Snipnet into a specific Page and it doesn’t work.

    Global Tag is found, but conversion snipnet not, even setted at the Plugin.

    You can check it at http://www.reneestevam.com.br/obrigado-experimental

    How can I send screenshots showing Plugin setup page with snipnet inserted?

    Tks

    Plugin Support 99robotsteam

    (@99robotsteam)

    Hello @rene_sp – Please let us know the Snippet ID of the Google Conversion Snippet you are trying to enter.

    You can take a screenshot of your desktop by using any simple Chrome extension like Fireshot or Lightshot, and upload the image on your website or any temporary hosting website like https://imgbb.com/ and send us the link.

    Please let us know if you have any questions,

    Thank you,

    Hi

    This is the Snippnet. I sent HFCM screenshots at 99 e-mail, but didn’t get any return.

    <!– Event snippet for Lead Sessão Experimental conversion page –>
    <script>
    gtag(‘event’, ‘conversion’, {‘send_to’: ‘AW-1036674136/fhmCCJq6nZcBENjIqe4D’});
    </script>

    It should work at reneestevam.com.br/obrigado-experimental but its not.

    Plugin Support 99robotsteam

    (@99robotsteam)

    Hello @rene_sp – We checked for your snippet on the site, and we can see that it is loading as it should. Therefore the plugin is working correctly. If we are correct – This snippet is Snippet No. 4 in your HFCM list. Please see the attached screenshot to verify.

    Screenshot: https://ibb.co/5s0wSjX

    Since the plugin is working and the script is being loaded correctly, we encourage you to look into the snippet code again, to make sure that there are no errors, and also check the documentation to make sure that you are not missing any steps.

    Please let us know if we can help you further,

    Thank you,

    • This reply was modified 2 months, 2 weeks ago by  99robotsteam.

    Hi Guys

    Tks for the return, however, it is not working properly. As you can see at the Tag Pixel global tag is fine, but Conversion IS NOT working.

    Even google support said it is not installed at the page.

    Plugin Support 99robotsteam

    (@99robotsteam)

    Hello @rene_sp – We apologize for the delay.

    We thoroughly tested this again on our end, and it doesn’t seem to be an issue with the plugin. Also, it seems like you have deactivated the plugin on your site, therefore we are unable to debug it further. Please let us know if you are still facing the issue (both – 1. adding the snippet via the plugin and 2. adding the snippet without the plugin).

    If you still are, we request you to turn on the plugin if possible, so that we can help debug and assist you further.

    Thank you,

    Hi

    I am still facing the issue. Google Does not identify conversion snipnet.

    My HFCM plugin is active. I use it to Manychat and other codes.

    I don’t install codes WITHOUT your plugin, only with it.

    Tks
    Renê

    Plugin Support 99robotsteam

    (@99robotsteam)

    Hello Rene – We sent you an email to rene_sp31@hotmail.com. Please provide us temporary admin level access so that we may log in and help debug further.

    Thank you,

    Plugin Support 99robotsteam

    (@99robotsteam)

    Hello @rene_sp – We are closing this ticket as we have not received any reply from you.

    Please feel free to create a new ticket if the issue persists or if you have any other issues you need help with,

    Thank you,

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