Title: Some orders not logged
Last modified: February 6, 2019

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# Some orders not logged

 *  Resolved [johnelk](https://wordpress.org/support/users/johnelk/)
 * (@johnelk)
 * [7 years, 6 months ago](https://wordpress.org/support/topic/some-orders-not-logged/)
 * I have WooCommerce and PayPal IPN plugins installed. All orders are processed
   via PayPal (there is always an IPN record for all orders) but not all orders 
   are recorded in the Woocommerce orders file. I notice that when an order is not
   recorded then additionally the IPN data always includes a reference to ‘btn_id’.
   I am puzzled by this. (Recorded orders do not have this btn_id reference in the
   IPN data). Any insight much appreciated.

Viewing 2 replies - 1 through 2 (of 2 total)

 *  Plugin Support [Grigorij S. a11n](https://wordpress.org/support/users/grigaswp/)
 * (@grigaswp)
 * [7 years, 6 months ago](https://wordpress.org/support/topic/some-orders-not-logged/#post-11196898)
 * Hi there,
 * Can you please confirm if you’re using this [PayPal IPN for WordPress](https://wordpress.org/plugins/paypal-ipn/)
   plugin? If so – please open a new thread in the [PayPal IPN support forum](https://wordpress.org/support/plugin/paypal-ipn/).
 * If not – please indicate whether you’re using [PayPal Standard](https://docs.woocommerce.com/document/paypal-standard/)
   which is one of the default WooCommerce payment methods, or a different plugin(
   please provide a link).
 * Thank you!
 *  Plugin Support [Grigorij S. a11n](https://wordpress.org/support/users/grigaswp/)
 * (@grigaswp)
 * [7 years, 6 months ago](https://wordpress.org/support/topic/some-orders-not-logged/#post-11217789)
 * Hi there,
 * We haven’t heard from you in a while so I’ll be marking this thread as resolved.
 * Feel free to open a new thread and link to this one if you have further questions
   though.
 * Have a wonderful day ahead!

Viewing 2 replies - 1 through 2 (of 2 total)

The topic ‘Some orders not logged’ is closed to new replies.

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 * 2 replies
 * 2 participants
 * Last reply from: [Grigorij S. a11n](https://wordpress.org/support/users/grigaswp/)
 * Last activity: [7 years, 6 months ago](https://wordpress.org/support/topic/some-orders-not-logged/#post-11217789)
 * Status: resolved