Support » Plugin: Terms descriptions » Some of my terms have disappeared

  • Yesterday I entered a bunch of terms using my computer at work but when I got home and logged into my site from my home computer, quite a few of the newly entered terms were gone.

    I can re-enter them but now I’m concerned that somehow some or all of them could disappear in the future. I plan to export the terms data after I enter more terms but I’m wondering if this is an issue that anyone has seen before. And if so, what information can be shared on the matter.


Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Author Vladimir Statsenko



    As far as I know, nobody has seen this issue before.

    1) Did you entered terms one by one or with packet terms upload?
    2) Did you seen any error messages? You should see success message after every successful operation (something like “Term created”).
    3) Could you approximately determine how many terms disappeared (10%, 40%, 80%, …)?

    1. I entered them one at a time
    2. The only message I saw was when I came in the next morning to my computer and saw something like, “Import Failed” yet I hadn’t performed an import. As previously stated, I had been importing them manually, one at a time.
    3. I would say that a little less than 50% of the terms (at that time) went missing.

    I’ve since reentered them and more and will perform exports after each time i enter more terms.

    Plugin Author Vladimir Statsenko


    Thanks for your replies.

    Unfortunately I cannot determine cause of the problem. It looks like a miracle 🙂
    Any error or success messages could not appear without an action from the user side.

    If you run into such (or any other) issues in the future, please feel free to send me a report.

    Vladimir, I just witnessed one of my terms disappearing. I had updated a term, then refreshed my page to see the term working, then I added a new term and the previously updated term was gone.

    Plugin Author Vladimir Statsenko


    Could you send me database dump of your site? I will try to reproduce the problem.

Viewing 5 replies - 1 through 5 (of 5 total)
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