Some mails are not being sent (6 posts)

  1. fat32
    Posted 4 years ago #


    i've been using wordpress for about three years on the same hoster (german all-inkl.com) and never had any problems with getting mails on new comments. But since I have updated to WordPress 3.1.2 I am not getting notified when there are new comments to my posts like it was before.

    My admin panel looks like this: http://tempim.de/picture/13690/wpadmin.jpg

    I'm goning to explain what happens if a new comment is written:
    1) A mail with a "comment moderation request" is sent to my googlemail-adresss and it does not end in the spam folder. So this should proof that mails CAN be sent on my webspace in general.

    2) I accept the request and the comment is shown on the blog.

    3) But step 3 is not as it's been before. Prior to the update there was a second mail for each comment I accepted which was saysing something like "new comment on ABC..."
    That mail isn't sent anymore.

    - It does not end in my spam folder
    - It even is not listed in the log of my hoster, so it has never been sent.

    So my question is: What can I do? I don't get any error messages or any hints how I could solve the problem.

    I'm looking forward to your answers :)

    Info: My german support request was here: http://forum.wordpress-deutschland.org/installation/87027-wp-3-1-2-nur-noch-wenige-mails-werden-verschickt.html
    They told me to try asking the english support for help, because they had no idea how to get it working like before.

    [No bumping, please.]

  2. fat32
    Posted 4 years ago #

    We tried rebooting the server and restarting mail services. but it's still the same :(

  3. fat32
    Posted 4 years ago #

    Even removing akismet does not help. I don't know what i could try to find a solution. Does nobody have the same problem?

    [Bumps deleted - If you're not adding new info, stop it. - Moderator]

  4. fat32
    Posted 4 years ago #

    Hi there,

    here's my blog post which describes what to do to get the old behaviour back: http://www.net-developers.de/blog/2011/06/03/wordpress-sendet-keine-e-mails-bei-neuen-kommentaren-die-losung/
    It's german, so I think google translate could be a good point to start with :)

    Here's a short version of what to do:

    Change the following lines in wp-includes/pluggable.php

    // The author moderated a comment on his own post
    if ( $post->post_author == get_current_user_id() )
    return false;


    // The author moderated a comment on his own post
    //if ( $post->post_author == get_current_user_id() )
    //return false;

    or simply delete it!

    that's all! the only problem about this is that you have to modify the core. any ideas how to solve it?

    should I report this as a bug? Hmm, yes, I did! Bug report is here: http://core.trac.wordpress.org/ticket/17710

    Kind regards

  5. fat32
    Posted 4 years ago #

  6. fat32
    Posted 4 years ago #

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