Support » Plugin: Business Directory Plugin - Easy Listing Directories for WordPress » Some listings aren’t displaying on maps! Why not?!

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  • Plugin Author Business Directory Plugin

    (@businessdirectoryplugin)

    Hi Jonathan,

    Sorry that you ran into issues here!

    Sorry you ran into issues here. Blank maps can happen for a variety of reasons. Do any of these sound like they might be happening in your site?

    1) You recently imported a large number of listings. If you did this, the Google Maps API has a daily limit of calls made to it and can be exceeded during the process. Waiting 24 hours usually takes care of the problem as you’ll get a new allocation of calls the next day. Once BD’s Maps module can get the geolocation data, we cache it. This is probably the most common cause.

    2) You’re using a theme or other plugin that is using the Google Maps API as well. The limit is imposed for all calls made from the server, so if your other software has used them up for the day, the map is blank until it can get the data. This is less common, but can happen.

    3) You’re on a shared hosting plan and someone else is using the Google Maps API on your server besides you. The calls are allocated per IP address, so a shared host means shared calls. This is the least common, but we see it occasionally.

    4) You haven’t mapped the listing fields on the Maps tab OR your listing doesn’t have any address/location data. Without anything to locate with, the Map won’t actually appear.

    In first two cases, the first thing to do is wait 24 hours and see if the maps appear on their own. If not, then the next thing to check is to see if the Maps are having some kind of conflict, but it’s best to know if they restore on their own first.

    Hang in there for 24 hours and let’s see what happens then if the second two suggestions don’t work.

    Try that and let me know if you run into more issues.

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