Support » Plugin: SlimStat Analytics » Some info now showing – critical error

  • central4all

    (@central4allgmailcom)


    Some info are empty

    and top referring domain is howing critical error

    https://prnt.sc/54u69wI0kYBr

    In firefox console i see in slimstat page this error

    Uncaught ReferenceError: Chart is not defined
    https://seeme.baby/wp-admin/admin.php?page=slimview2:912
    jQuery 2
    admin.php:912:17
    • This topic was modified 10 months, 1 week ago by Jan Dembowski.
    • This topic was modified 10 months, 1 week ago by Jan Dembowski. Reason: Fixed formatting and that's why we have a code block
Viewing 1 replies (of 1 total)
  • Reza

    (@reventon94)

    Dear @central4allgmailcom ,

    Thank you for getting in touch with us. I hope this message finds you well.

    To address the critical error you mentioned in the referrers section, we kindly request you to enable the WP debug mode and share the content of the debug.log file with us. Enabling the debug mode can be done by following the instructions provided in the following article on the WordPress website:
    Debugging in WordPress

    Once we have access to the error logs and identify the exact issue on your website, we will provide you with an appropriate solution.

    Regarding the second issue you are experiencing, we recommend waiting until we determine and resolve the PHP error. It is possible that resolving that issue may also resolve the problem you are currently facing. If not, we will promptly offer an alternative solution to address the issue.

    If you prefer, you can also reach us via our support email address:
    support@veronalabs.com

    Please feel free to contact me if you have any further questions.

    Best regards,
    Reza

Viewing 1 replies (of 1 total)
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