Support » Fixing WordPress » some images not showing after migration

some images not showing after migration

  • Resolved fruitor

    (@fruitor)


    2 months ago

    Hi there!
    We recently moved a wordpress site from our dev hosting to our client’s. Things seemed to be running smoothly, until some problems appeared with images.

    Some images and thumbnails are missing:

    1. Their urls are correctly set
    2. files are in the uploads folder/subfolders
    3. images appear in the media library

    …however, the images just don’t show up on the website.

    This is very frustrating and we’re at a loss as to what the problem would be. Any idea?

Viewing 3 replies - 1 through 3 (of 3 total)
  • mark l chaves

    (@mlchaves)

    1 month, 2 weeks ago

    Hi @fruitor ,

    We’d need to see a page with the issue. Can you share the link if this is still an issue?

    Thanks!

    fruitor

    (@fruitor)

    1 month, 2 weeks ago

    Hi @mlchaves !
    Thank you for your message.
    Sorry, I forgot to update my post. The problem is now solved.

    Turns out the problem was unexpected, and had nothing to do with WordPress. Our hosting provider’s servers had a limit as to the number/volume of files that could be transferred in a single folder. Our client had uplaoded a lot of images, which exceeded that volume. When they were uploading on our test server everything was fine; but after the migration, it translated in weird missinge images, with no clear pattern/clue as to why some images were impacted and not others.

    Marking the issue as resolved.
    Thanks again!

    mark l chaves

    (@mlchaves)

    1 month, 2 weeks ago

    Hi @fruitor ,

    That’s wonderful news. Thanks for sharing your solution.

    Have an excellent weekend 🙂

    mark

Viewing 3 replies - 1 through 3 (of 3 total)
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