Support » Plugin: Team Members » Some images in teams cannot be viewed

  • Hello

    I recently installed Teams and Love the concept. However some people have told me they cannot see some of the team members and I have no idea why. Is there anyway to fix the issue. Thank you

    The page I need help with: [log in to see the link]

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Author WP Darko

    (@spwebguy)

    Hi there,

    Are they delievered using a CDN? Could you try re-uploading a picture that’s not working to see if it solves the issue?

    Don’t hesitate to contact us here: https://wpdarko.com/support, a developer can take a look at this.

    Thread Starter arransiri

    (@arransiri)

    No CDN

    I tried to re-upload but still the same issues. Are you able to see the photos? It seems some people can and some cannot

    Plugin Author WP Darko

    (@spwebguy)

    Are you using JetPack to serve the pictures?

    I can’t reproduce the issue locally, that’s strange. Is everything showing properly in the backend?

    Thread Starter arransiri

    (@arransiri)

    Yes its Jetpack and teams. everything is showing in dashboard and on the actual website

    Plugin Author WP Darko

    (@spwebguy)

    Hi,

    That’s very strange, could you try to temporarily disable JetPack, to see if it works when serving the images from the site directly?

    Not saying this is a solution but I’m trying to understand the issue.

    You can contact us here too:
    https://wpdarko.com/support

    We could take a look at your site and see if we see anything that could cause this.

Viewing 5 replies - 1 through 5 (of 5 total)
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