Support » Plugin: Smart Image Resize for WooCommerce » Some Images do not resize

  • Resolved ricardobel

    (@ricardobel)


    Hi Nabil,

    First of all, thanks very much for the plugin.

    I have a problem! The first 10 images that I have uploaded have been resize good. But, now I’m uploading more images, and many do not resize.

    Please, you know what may be happening? I read that it has also happened to other people. Please, you can fix this bug?

    For me it is very important, because I am developing a marketplace with categories and images of different sizes.

    Thanks very much Nabil
    Ricardo

Viewing 9 replies - 1 through 9 (of 9 total)
  • Plugin Author Nabil Lemsieh

    (@nlemsieh)

    Hello,

    Thank you for your feedback.

    Which image size that doesn’t resize?

    Hi Nabil,

    https://www.nomadbubbles.com/shop/categoria-producto/decoracion/

    Thanks very much for your help

    Ricardo

    Please Nabil,

    Can you tell me something?

    Thanks very much

    Ricardo

    Plugin Author Nabil Lemsieh

    (@nlemsieh)

    Hello,
    Sorry for my late response,
    We are trying to replicate the issue.

    Are you using a page builder?

    Thanks Nabil,

    No! Only Storefront theme.

    Thank you very much for take a look.

    Ricardo

    Plugin Author Nabil Lemsieh

    (@nlemsieh)

    Hello,
    It seems like another plugin that interfaces with the Smart Image Resize plugin and overrides resized images.

    Have you tried to regenerate thumbnails using “Regenerate Thumbnails” plugin with the option “Skip regenerating existing correctly sized thumbnails (faster)” unchecked?

    Hello Nabil,

    Yes I tried it, but they still do not regenerate!!!

    I have very few plugins, because I am developing the web…

    Please, there is no way to fix it?

    Thanks very much

    Ricardo

    Plugin Author Nabil Lemsieh

    (@nlemsieh)

    Hello,

    Sorry, We still not able to replicate your specific issue. This is probably something with another third-party code that interfaces with the plugin.

    Also, some themes use custom sizes other than the WooCommes ones, to control that we are adding the ability to include/exclude sizes when resizing an image in the next version of the plugin that we expect to release later next week.

    In meanwhile, could you reply with the plugins you are using?

    ricardobel

    (@ricardobel)

    Hi Nabil,

    First of all, sorry for answering so late, I’ve been sick all week.

    The theme I use is Storefront, the Woocommerce official theme!

    The plugins:

    Checkout Field Editor for WooCommerce
    Perfect WooCommerce Brands
    Simple Custom CSS
    SiteOrigin CSS

    Storefront Hamburger Menu
    Storefront Mega Menus
    Storefront WooCommerce Customiser

    WC Vendors
    WC Vendors Pro
    WCV Table Rate Shipping

    WooCommerce
    WooCommerce Conditional Content

    Yoast SEO

    Thank you very much for take a look. I’m really desperate!!

Viewing 9 replies - 1 through 9 (of 9 total)
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