Support » Plugin: Responsive Poll » Some image themes do not work in free version

  • Resolved edpeet


    I am evaluating the free version of Responsive Poll plugin. I need a plugin to allow people to vote on their favorite photos, so I need a theme that displays images. There are four themes that fit this description: Image Poll 1 and 2, and Image Without Button 1 and 2.
    The “Image Poll” themes do not work at all. The voting button does nothing, and the results button shows no results (since there is no voting).
    The “Image Without Button” themes work, but the images are very distorted.
    “Image without button 1” has a very small image which is useless. There is no “back” button until the page is refreshed.
    “Image without Button 2” has no “results” or “back” buttons.

    Questions: Do the “image poll” themes only work in the pro version?
    I know that the pro version allows the composition of new themes. Since I can’t get to this menu, can I create a theme with larger non-distorted images with “results” and “back” buttons?

    The page I need help with: [log in to see the link]

Viewing 6 replies - 1 through 6 (of 6 total)
  • Plugin Author totalsoft


    Hello, dear edpeet.

    1. We will now do an update. The problem with the voting button has been resolved.

    2. This question can be changed from the option, please look at this version. You have that opportunity.

    Thank you.

    Thanks for your reply. I’ll update the plugin when the update is available and try it again.

    I have updated the poll plugin to version 1.2.7. This fixes the “vote” button problem. It now works. Thank you for fixing this.

    However, the operation of this plugin is not acceptable. Here is the problem:

    When a person votes, the current poll results are shown. This is okay, but the “results” button goes away. If someone else votes, the first person does not see the results from the second person. If the screen is refreshed, the “vote” and “results” buttons come back, but the “results” button does not show the results – it just shows the text for the photos. This is true regardless of the “show results” option. The only way to get the updated results is to vote again, and this is not acceptable. The “vote once” option is only available in the pro version, but I suspect it wouldn’t fix the problem either.

    Here his how I think the plugin should work. When a person votes, there should be
    an acknowledgement of the vote. Showing the results at that time is okay. The “results” button should remain, and when it is pressed, an updated result should be shown which includes all the votes which were cast after the local vote was made. If I were to use this plugin, I would get the pro version and enable the “vote once” option, but I can’t justify buying the pro version when the free version doesn’t work correctly.

    Plugin Author totalsoft


    Hello, dear edpeet.

    Please, remove the poll and reinstall it again. You will have poll look as you want.

    Thank you.

    This is much better. I removed the plugin and reinstalled it as you suggested. The poll plugin operation is now acceptable. After voting, I have to refresh the screen to get back to the “results” button, but that is okay.

    Thank you very much for your help. I will probably be buying the pro version soon.

    I just purchased the developer license for “Total Soft Poll”. I plan to install it on two web sites. How do I activate the “full” version? (I also sent email to your support address.

Viewing 6 replies - 1 through 6 (of 6 total)
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