Support » Plugin: Image optimization & Lazy Load by Optimole » Some image got 8px height url from Optimole

Viewing 7 replies - 1 through 7 (of 7 total)
  • Plugin Support Vytis

    (@bvytis)

    Hi @hembike,

    Thank you for using Optimole and contact us.

    I see that you provided the homepage of your website, however, the example of the image seems to be just a sample and not a real image.

    Can you share the exact URL where this issue happens and a screenshot of that area so we can take a look into why this could be happening?

    Thanks!

    Thread Starter Hembike

    (@hembike)

    Dear Vytis,

    The provided sample was a valid one, I copied out the HTML from the live page, I changed only the domain name to “DOMAIN”.
    I provided the homepage URL, because the problem experienced on the homepage, in the “Akciós termékek” section with the product images.

    Plugin Support Vytis

    (@bvytis)

    Hi @hembike,

    Thank you for the clarification.

    I’m trying to replicate the issue and it doesn’t seem to be happening on my end, tried different browsers and incognito/private browsing modes to replicate the “first” load but can’t face the same issue.

    Which is the browser that you’re using if it happens on a specific browser? https://www.whatsmybrowser.org/

    Thanks!

    Thread Starter Hembike

    (@hembike)

    Hi,

    Here is some photo about the problem:
    https://i.snipboard.io/6oDM9Z.jpg
    https://i.snipboard.io/lR4NTn.jpg

    The problem not experienced every “first” load, but often enough.

    Browser:
    https://www.whatsmybrowser.org/b/7SVCF

    • This reply was modified 6 months, 4 weeks ago by Hembike.
    Plugin Support Vytis

    (@bvytis)

    Hi @hembike,

    Based on this explanation and from what I see on your website this could be caused by duplicate lazy loading functionality on your website.

    If you have any other plugin that lazyloads images please try to disable it and leave only OPtimole to lazy load your images. This should fix the problem.

    Let us know how it goes, thanks!

    Thread Starter Hembike

    (@hembike)

    There are no other lazy-loading feature activated on images.
    We have only the “WP Rocket – Lazy Load” plugin, but the image feature is disabled, we use only the Youtube and iFrame function from the plugin.

    In WordPress 5.5 the WordPress Core got lazy-loading feature, but I doesn’t see loading=”lazy” in the HTML markup:

    Lazy-loading images in 5.5

    Plugin Support Vytis

    (@bvytis)

    @hembike,

    Thank you for the confirmation, just to eliminate the compatibility issue and narrow down the potential reason why this is happening, are you able to replicate the issue with the WP Rocket plugin disabled?

    Thank you.

Viewing 7 replies - 1 through 7 (of 7 total)
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