Support » Plugin: Advanced Access Manager » Some hidden items no longer appear in the AAM main panel

  • Resolved philipnormandin


    Hello, I would like to raise what may seem to me to be an issue, unless I did not understand how certain functionalities work. When for example I hide access to a backend menu for all roles, there is a symbol that appears indicating that the menu is hidden. It’s a half-covered eye. Until then, everything works. But, later, if I change my mind and want to make visible the menu I have hidden, it is not possible for me to click on the button “Show Menu”, because this menu does not even appear in the list. I noticed that it only happens when I hide something in either “Backend Menu” or “Admin Toolbar”. As soon as the page is reloaded, the items with a red hook or a half-covered eye no longer appear. The only way that I found to remedy this is to click on “Reset AAM Settings”, but it’s counterproductive, since I have to start hiding the menus and other stuff I want to keep hidden. I may not have understood exactly how it all works. Thank you for your attention to this message.

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  • Plugin Author Vasyl Martyniuk



    Happy New Year. That is a good catch. In AAM 5.5 I had to change a bit the way Admin Menu is managed in order to cover more edge cases. However I did not take in consideration to show the full list of Admin Menu items when Default Access Settings have been set.

    You can get the dev version from here This should solve the problem.

    Thank you,


    Happy New Year too, thank you! You’re really good, the dev version has solved the problem.

    Thank you so much!

    I had issues with backend menus items disappearing too, the dev version also fixed it.


    Hey, Vasyl,

    I found this post because I thought it was the same issue I’m having, however I’ve installed the new dev version and I still have my issue.

    For me it’s this:

    – I created a new role, and was able to fully customise the backend menu for that role
    – Later, I installed Gravity Forms and found that my new user role was unable to access the GF backend menu
    – When I go into AAM settings to try and enable it, I don’t see ‘Forms’ in the backend menu list, for any role
    – If I go into User management, I can see ‘Forms’ for all users

    Any ideas?



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