Support » Plugin: Advanced AJAX Product Filters » some filter change their type

  • Hi, thank your great filter plugin!!!
    we are using it since a year, and it is working great.
    in the last days we met a problem: randomly we met some attribute filter that lost his configuration and appear like a price range when it has to have, for example, attribute checkboxes or be a reset button…or so on…

    in this page https://www.cuchillalia.com/categoria/accesorios-cuchillos/chairas/
    the material was a price range but it has to be an attribute one as now we set…
    see how it was… https://pasteboard.co/IRp31DG.png

    we found like 3 or 4 filter like that… and we don’t know if there are more…

    last week we updated to the last version, but yesterday we found another case…

    what do you think?
    thank you very much

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Author Dima Holovnia

    (@dholovnia)

    Hi,

    If you will change attribute slug or remove attribute filter will not find it and as a result will fallback to the default value ‘Price’.

    Regards,
    Dima

    ummm, I don’t understand, we didn’t change anything…and we had a reset button, that is not an attribute, that was put like a price range… so there should be another reason…. what do you think?

    thank you very much
    Angelo

    Plugin Author Dima Holovnia

    (@dholovnia)

    I see. I’m testing free plugins on the site that is over 2 years old. I don’t have such issue as you have. So if this is not related to the attribute’s changes it should be or conflict with some other plugin that is saving filters(and as a result dropping them to the default settings) or some issue with import(products with attributes, categories, etc).

    Are you importing products to the site? If yes – are you using some plugin for this?

    Regards,
    Dima

Viewing 3 replies - 1 through 3 (of 3 total)
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