Support » Plugin: ProfileGrid – User Profiles, Memberships, Groups and Communities » Some fields doesn’t appear anymore on Parameter’s tab on the profil page

  • Resolved myf83

    (@myf83)


    Hello,

    Yesterday I’ve installed ProfileGrid and remember that in the Parameter’s tab on the Profile page, additional fiedls like “Biography” or “nickname” were displayed and we could modify them.
    But today after the update in version 5.3.0, it seems that only usernam, firstname, lastname, email are displayed.
    Today even if I click on the Details button, I cannot see biography.
    I have searched in the parameters of the plugin but haven’t found something to change that. So I think it may be possible that the update has changed something.
    Thank you for your support,

    Regards,
    Myf83

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Author ProfileGrid Support

    (@profilegrid0)

    Hello @myf83,

    We checked this at our end and could not find any issue. Please make sure that you have enabled the option “Display on Profile Page” in field settings in dashboard.  

    You may display the fields on profile page by referring the following steps :

    1) Login to the WordPress dashboard and go to the ProfileGrid menu.

    2) All Groups will be listed here, then go to the “Group Registration Form” of a group card for a group.

    3) Next you will see the list of fields for that group. You can edit, delete or add fields from here.

    4) To show fields on the profile page, enable the option and save it.

    If the issue still persists, please get in touch with us here.

    Thread Starter myf83

    (@myf83)

    Hello,

    Thanks for your answer, unfortunately the option “Display on Profile Page” is already enabled.
    In facts, if I go the the users panel of wordpress I can’t add and modify Biography or Nicknames, and then in the user profil I can see these informations on the “About” tab of the Profile Page.

    The big part of the problem is that, in the “Parameters” tab of the Profile page, users don’t have the fields Biography and Nickname, so they could’nt create or modify their biography aor nickname.

    I have tested to set Biography and Nickname as required fields for the registration, and try to create a new user to see, but it doesn’t change anything to the problem : in “Parameters” we don’t see Biography and Nickname, so we can’t modify them.

    Thank you for your help,

    Myf83

Viewing 2 replies - 1 through 2 (of 2 total)
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