Title: Some errors
Last modified: December 1, 2024

---

# Some errors

 *  Resolved [dimendia](https://wordpress.org/support/users/dimendia/)
 * (@dimendia)
 * [1 year, 4 months ago](https://wordpress.org/support/topic/some-errors-31/)
 * **When someone completes the quiz, an error occurs.
   This is displayed in the 
   frontend:
 * Sorry, there’s an issue in saving your responses. Please let the website admin
   know about it.
 * **In the backend for incorrect sumbissions I can click on resubmit, then the 
   following error appears **
 * The system generated following error while resubmitting the result:Duplicate 
   entry ‘674ba2c30c0b6’ for key ‘wp_mlw_results.unique_id’
 * #########
 * I also have the problem that only I as admin can see the start button for a quiz
   that is supposed to run over several pages.
 * As an emergency solution, I have now displayed all questions on one page
 * This is very bad because we have an advent calendar quiz which is supposed to
   run daily.
    -  This topic was modified 1 year, 4 months ago by [dimendia](https://wordpress.org/support/users/dimendia/).

Viewing 2 replies - 1 through 2 (of 2 total)

 *  [dhanush22](https://wordpress.org/support/users/dhanush22/)
 * (@dhanush22)
 * [1 year, 4 months ago](https://wordpress.org/support/topic/some-errors-31/#post-18173221)
 * Hi **[@dimendia](https://wordpress.org/support/users/dimendia/)** ,
   I hope this
   email finds you well. Thank you for using the QSM plugin and for sharing details
   about the issues you’ve encountered. I sincerely apologize for any inconvenience
   this may have caused and appreciate your patience.
 * To assist you better, I’ve forwarded this matter to our development team for 
   further analysis. I will update you soon regarding the cause of the issue, along
   with any fixes and steps you may need to implement.
 * In the meantime, I kindly request you to share:
    1. The **URL of the quiz** where the issue is occurring.
    2. A **screenshot of the backend section** showing the error message.
 * This information will help us replicate the exact issue and work on a solution
   more efficiently.
 * **Regarding the second issue**: You mentioned that the **quiz start button is
   not visible to users**, but you are able to view it as an admin. If this is the
   case, please try the following troubleshooting steps:
    - Check if you are using a caching plugin. If so, temporarily deactivate it 
      and try accessing the quiz using different browsers.
    - You mentioned having adjusted the settings to display one question per page.
      Could you confirm whether you are still encountering the error after making
      this change?
 * We understand the importance of resolving this issue promptly, especially for
   your daily advent calendar quiz. Rest assured, we are taking the necessary steps
   to address it as soon as possible.
 * Thank you for your cooperation and for providing the required details. Should
   you have any further questions or concerns, please don’t hesitate to reach out.
 * Best regards,
   Dhanush
 *  [dhanush22](https://wordpress.org/support/users/dhanush22/)
 * (@dhanush22)
 * [1 year, 3 months ago](https://wordpress.org/support/topic/some-errors-31/#post-18195045)
 * Hi **[@dimendia](https://wordpress.org/support/users/dimendia/)** ,
   I hope this
   message finds you well.
 * We wanted to follow up on your recent support ticket. Since we haven’t heard 
   back from you, we will be closing this ticket for now. However, if you have any
   further questions or need assistance, please don’t hesitate to reach out. We 
   are always here to help.
 * Thank you for your time and attention.
 * Warm regards,
   Dhanush

Viewing 2 replies - 1 through 2 (of 2 total)

The topic ‘Some errors’ is closed to new replies.

 * ![](https://ps.w.org/quiz-master-next/assets/icon-128x128.png?rev=3158087)
 * [Quiz and Survey Master (QSM) - Easy Quiz and Survey Maker](https://wordpress.org/plugins/quiz-master-next/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/quiz-master-next/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/quiz-master-next/)
 * [Active Topics](https://wordpress.org/support/plugin/quiz-master-next/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/quiz-master-next/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/quiz-master-next/reviews/)

 * 2 replies
 * 2 participants
 * Last reply from: [dhanush22](https://wordpress.org/support/users/dhanush22/)
 * Last activity: [1 year, 3 months ago](https://wordpress.org/support/topic/some-errors-31/#post-18195045)
 * Status: resolved