For the past year I have used a pro photo contact form which works very well for me, can be seen at http://www.choicedj.co.uk. Recently I have had a few clients calling me to say they sent a form in but I never responded, I have still been receiving other enquiries though during this time. I have tested it a few times and I never received the enquiry. I have several valid email addresses I use so I changed it and again when I self test some are not coming through but some are, it seems very random.
In a bid to combat this I downloaded wordpress contact form 7 but I have no idea how to upload the zipped folder to the /wp-content/plugins/ directory as it advises for installation.
Any ideas or has anyone else had a similar problem ? Obviously I just want to ensure I am receiving all my enquiries