Some elements not visible in hotspot

  • Resolved fbrines

    (@fbrines)


    7 months, 1 week ago

    Some elements are not visible in hotspot placeholder when I click on the map.

    • This topic was modified 7 months, 1 week ago by fbrines.

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Support Cyn

    (@cyn92)

    7 months, 1 week ago

    Hello @fbrines! That’s quite odd, could you share what elements are not visible? And, if possible, could you try reaching out to our support team at support@wpdrawattention.com to further troubleshoot together?

    Thread Starter fbrines

    (@fbrines)

    7 months, 1 week ago

    If you click on Bilbao (north) or Vigo (north west), no H2 visible on hotspots area.

    Plugin Support Cyn

    (@cyn92)

    7 months, 1 week ago

    Hello @fbrines, can you share if you’re using “Go to URL” or “More info” for those hotspots’ Actions? If it’s set to “Go to URL” could you try changing it to “Show more info”? If it’s already set to “Show more info”, can you reach out to our support team so we can go over this in more detail?

    Thread Starter fbrines

    (@fbrines)

    7 months, 1 week ago

    I wrote to the support department with the subject “Draw Attention plugin: Some elements not visible in hotspot”.

    Thanks!

Viewing 4 replies - 1 through 4 (of 4 total)

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