• Resolved toremo

    (@toremo)


    We have a very well updated MainWP Installation with several Child sites connected to it but out of 20 3 constantly disconnect even after you have reconnected them. After reconnecting a site the next update of the sites will show them again as disconnected.

    
    
    ### Server Info                    Required                                               Detected                                     Status   ###
    
    MainWP Dashboard                   
    MainWP Dashboard Version           4.1.6                                                  4.1.6                                        Pass        
    MainWP Upload Directory            Writable                                               Writable                                     Pass        
    MainWP Extensions                  
    No installed extensions            
    WordPress                          
    WordPress Version                  >=3.6                                                  5.7.1                                        Pass        
    WordPress Memory Limit             >=64M                                                  256M                                         Pass        
    MultiSite Disabled                 =true                                                  true                                         Pass        
    FileSystem Method                  = direct                                               direct                                       Pass        
    PHP                                
    PHP Version                        >=5.6                                                  8.0.3                                        Pass        
    PHP Safe Mode Disabled             =true                                                  true                                         Pass        
    PHP Max Execution Time             >=30 seconds                                           30                                           Pass        
    PHP Max Input Time                 >=30 seconds                                           60                                           Pass        
    PHP Memory Limit                   >=128M                                                 256M                                         Pass        
    PCRE Backtracking Limit            >=10000                                                1000000                                      Pass        
    PHP Upload Max Filesize            >=2M                                                   2M                                           Pass        
    PHP Post Max Size                  >=2M                                                   8M                                           Pass        
    SSL Extension Enabled              =true                                                  true                                         Pass        
    SSL Warnings                       = empty                                                                                             Pass        
    cURL Extension Enabled             =true                                                  true                                         Pass        
    cURL Timeout                       >=300 seconds                                          60                                           Warning     
    cURL Version                       >=7.18.1                                               7.68.0                                       Pass        
    cURL SSL Version                   >=OpenSSL/0.9.8l                                       OpenSSL/1.1.1j                               Pass        
    PHP Allow URL fopen                YES                                                    
    PHP Exif Support                   YES ( V8.0.)                                           
    PHP IPTC Support                   YES                                                    
    PHP XML Support                    YES                                                    
    PHP Disabled Functions             , pcntl_alarm, pcntl_async_signals, pcntl_exec, pcntl_fork, pcntl_get_last_error, pcntl_getpriority, pcntl_setpriority, pcntl_signal, pcntl_signal_dispatch, pcntl_signal_get_handler, pcntl_sigprocmask, pcntl_sigtimedwait, pcntl_sigwaitinfo, pcntl_strerror, pcntl_unshare, pcntl_wait, pcntl_waitpid, pcntl_wexitstatus, pcntl_wifcontinued, pcntl_wifexited, pcntl_wifsignaled, pcntl_wifstopped, pcntl_wstopsig, pcntl_wtermsig,
    PHP Loaded Extensions              Core, FFI, PDO, Phar, Reflection, SPL, SimpleXML, Zend OPcache, bcmath, bz2, calendar, cgi-fcgi, ctype, curl, date, dom, exif, fileinfo, filter, ftp, gd, gettext, gmp, hash, iconv, igbinary, imagick, json, libxml, mbstring, memcached, msgpack, mysqli, mysqlnd, openssl, pcre, pdo_mysql, posix, readline, redis, session, shmop, sockets, sodium, standard, sysvmsg, sysvsem, sysvshm, tidy, tokenizer, xml, xmlreader, xmlwriter, xsl, zip, zlib
    MySQL                              
    MySQL Version                      >=5.0                                                  10.5.6-MariaDB-1:10.5.6+maria~focal          Pass        
    MySQL Mode                         ERROR_FOR_DIVISION_BY_ZERO,NO_AUTO_CREATE_USER,NO_ENGINE_SUBSTITUTION
    MySQL Client Encoding              utf8mb4                                                
    Server Info                        
    Server Software                    Apache                                                 
    Operating System                   Linux                                                  
    Architecture                       64		 bit                                               
    Server Protocol                    HTTP/2.0                                               
    HTTPS                              ON                                                     
    Server self connect                Not expected HTTP response body:                       
    User Agent                         Mozilla/5.0 (Macintosh; Intel Mac OS X 10_13_6) AppleWebKit/605.1.15 (KHTML, like Gecko) Version/13.1.2 Safari/605.1.15
    Gateway Interface                  CGI/1.1                                                
    Memory Usage                       13.05 MB                                               
    Request Time                       1619499899                                             
    Accept Content                     text/html,application/xhtml+xml,application/xml;q=0.9,*/*;q=0.8
    Accept-Charset Content             N/A                                                    
    MainWP Settings                    
    Number Of Child Sites              18                                                     
    Use WP-Cron                        Yes                                                    
    Optimize for Shared Hosting or Big NetworksNo                                                     
    Automatic Daily Update             Install trusted updates                                
    Abandoned Plugins/Themes Tolerance 365                                                    
    Maximum number of posts to return                                                         
    Maximum number of pages to return                                                         
    Primary Backup System              Default MainWP Backups                                 
    Maximum simultaneous requests      4                                                      
    Minimum delay between requests     200                                                    
    Maximum simultaneous requests per ip1                                                      
    Minimum delay between requests to the same ip1000                                                   
    Maximum simultaneous sync requests                                                        
    Minimum simultaneous install/update requests                                                       
    Active Plugins                     
    Activity Log for MainWP            1.7.0                                                  Inactive                                     
    CMP - Coming Soon & Maintenance Plugin4.0.10                                                 Active                                       
    Disable Admin Notices Individually 1.2.6                                                  Active                                       
    Disable Generate Thumbnails        1.04                                                   Active                                       
    Health Check & Troubleshooting     1.4.5                                                  Active                                       
    MainWP Broken Links Checker Extension4.0                                                    Inactive                                     
    MainWP Dashboard                   4.1.6                                                  Active                                       
    MainWP Hello World! Extension      1.0                                                    Inactive                                     
    MainWP Key Maker                   1.2                                                    Inactive                                     
    MainWP Links Manager Extension     2.1                                                    Inactive                                     
    MainWP Spinner                     4.0.1                                                  Inactive                                     
    Really Simple SSL                  4.0.14                                                 Active                                       
    Sucuri Security - Auditing, Malware Scanner and Hardening1.8.26                                                 Active                                       
    WP Cerber Security, Anti-spam & Malware Scan8.8.5                                                  Active                                       
    WP Compress | MainWP               2.00.00                                                Inactive                                     
    XTRA Settings                      2.1.4                                                  Active                                       
    
    

    Any ideas why this is constantly happening as it is pretty annoying!

    Thanks

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Author mainwp

    (@mainwp)

    Hi @toremo,

    Do you use some security plugins on the site?
    If yes, you should try to temporarily disable them and see if they are causing connection problems.

    If that is not the problem, please check the server-side security layers and if you use some cloud proxy firewall.

    Plugin Author mainwp

    (@mainwp)

    Hi @toremo,

    We hope that the problem was resolved to your satisfaction.

    If you still need our help, please feel free to open a helpdesk ticket.

Viewing 2 replies - 1 through 2 (of 2 total)
  • The topic ‘Some Child sites constantly disconnect again in MainWP’ is closed to new replies.