Support » Plugin: Maintenance » Some are able to access site

  • Resolved TapChat


    We are testing out the free version before upgrading and seems there is something odd happening. Some random customers are in fact able to see the site, log in and place orders and it’s causing issues as we have the site in MM currently.

    We cleared server cache and seems settings are all good. ANy ideas?

    The page I need help with: [log in to see the link]

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  • Plugin Author Alexandru Tapuleasa


    Well at the moment I see Maintenace is not enabled but the only thing I can think of is that they are logging in either through the front-end form on the Maintenance page or

    In the PRO version of Maintenance, you can disable Showing the normal site to logged-in users under the Access settings.

    Thread Starter TapChat


    Nope Pro not working either. And it was in Maintenance Mode but it still lets you view the site.

    I bought pro. Checked the setting. I can give you admin access.

    Plugin Author Alexandru Tapuleasa



    I can’t offer PRO support here but please contact the support team through the built-in support popup in the bottom-right corner of the Maintenance PRO plugin settings page and they will help you set things up 🙂

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