Title: Solving a HTML tag issue
Last modified: January 14, 2021
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# Solving a HTML tag issue
* Resolved [markreeves94](https://wordpress.org/support/users/markreeves94/)
* (@markreeves94)
* [5 years, 3 months ago](https://wordpress.org/support/topic/solving-a-html-tag-issue/)
* Hello! Sorry… me again!
* We were having an issue with the download emails being sent straight to the spam
section of people’s mailboxes. We have managed to improve our spam score using
mail tester ([https://www.mail-tester.com/test-lyl476amv](https://www.mail-tester.com/test-lyl476amv)).
There are still a couple of things though I can’t seem to solve in the Download
after email message settings.
* For example:
HTML_MIME_NO_HTML_TAG _HTML-only message, but there is no HTML
tag Your message should contain an tag
* -When I add HTML and body tags to the email on the ‘text’ view in WordPress,
as soon as I save the changes they immediately disappear. Is this a common issue?
* Also:
MIME_HTML_ONLY _Message only has text/html MIME parts You should also
include a text version of your message (text/plain)
* -Is there a way I can include a plain text version as well as the HTML version?
* Many thanks
Mark
- This topic was modified 5 years, 3 months ago by [markreeves94](https://wordpress.org/support/users/markreeves94/).
* The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fsolving-a-html-tag-issue%2F%3Foutput_format%3Dmd&locale=en_US)
to see the link]_
Viewing 1 replies (of 1 total)
* Plugin Author [mkscripts](https://wordpress.org/support/users/mkscripts/)
* (@mkscripts)
* [5 years, 3 months ago](https://wordpress.org/support/topic/solving-a-html-tag-issue/#post-13955181)
* Hi Mark,
* Not all HTML code is possible, because some HTML tags are stripped (sanitized)
during the saving of the email content. There is a [filter](https://wordpress.org/support/topic/email-styling-doesnt-seem-sufficient/)
available to change / create the complete HTML content of the email.
* In the coming update we will improve the default HTML code of the email and make
sure that a plain text version is added automatically. Thank you for letting
us know.
* If you have any more questions, feel free to ask.
* Kind regards,
Team Download After Email
Viewing 1 replies (of 1 total)
The topic ‘Solving a HTML tag issue’ is closed to new replies.
* 
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## Tags
* [email](https://wordpress.org/support/topic-tag/email/)
* [html](https://wordpress.org/support/topic-tag/html/)
* [tags](https://wordpress.org/support/topic-tag/tags/)
* 1 reply
* 2 participants
* Last reply from: [mkscripts](https://wordpress.org/support/users/mkscripts/)
* Last activity: [5 years, 3 months ago](https://wordpress.org/support/topic/solving-a-html-tag-issue/#post-13955181)
* Status: resolved