Solved a problem with MailPoet – support is amazing
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The stock plugin to integrate Gravity Forms and MailPoet broke and is no longer supported. I found Bit Integration and it worked fantastically. I have also integrated Gravity with Google Sheets. I couldn’t figure out the configuration and kept getting an error message. Support was able to log into my site and help–but they also set up a screen-sharing session and showed me live how to set it up. I had something messed up in my Google API, but they fixed it on the fly. Support is terrific–but they are 12 hours later than me. They will respond via emails, but it may take a few days to get it resolved with the time going back and forth. But, if you hit them anytime after 9 pm (CST), then it is 9 am there and their support via chat takes minutes to connect. They have not stopped until it was fixed both times. AMAZING support–and they have to support so many different integrations–but seem to know their way around. Kudos… highly recommend and thanks to my support folks (I’ve spoken with a few).
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