• Resolved raleighwood

    (@raleighwood)



    Good evening! Last week, our slider surprisingly stopped working. I have disabled CDN and lazyload via jetpack but that doesn’t seem to have resolved the issue. Any other thoughts? It should be displayed immediately under the menu nav bar under the text “Recent Closings”. Thank you… have loved the plug-in up until now 😉

    The page I need help with: [log in to see the link]

Viewing 7 replies - 1 through 7 (of 7 total)
  • Plugin Support akyusa01

    (@akyusa01)

    Hi @raleighwood 🙂

    I apologize for any trouble! I’m looking at the link now – it looks like the Soliloquy slider has already been replaced with the Owl Carousel slider?

    If you would like me to review this further, would you mind sending through a link to a page that has a Soliloquy slider?

    You can also reach out to us in support and we’d be happy to assist you there as well! 🙂

    Thanks

    raleighwood

    (@raleighwood)

    I don’t know what Owl Carousel is, but it may be the properties that are rotated under “OUR LATEST LISTINGS” that you’re referring to. Either way, it’s not the section I’m referring to. Under “RECENT PRG TEAM CLOSINGS” is where the Soliloquy slider should be loading and it does not. When you load the page, a “loading”/spinning icon will spin just briefly but then nothing loads in the section and the rest of the page loads as expected. Thanks for any help you can provide!

    Hi @raleighwood,

    Did you recently migrate your site to https?

    It looks like many things are actually broken on the site because of mixed content.

    1. Under your General Settings make sure both the WP and site URLs have been updated to the https versions.

    2. Install this plugin (https://wordpress.org/plugins/better-search-replace/) and run a find and replace on all your database tables.

    Replace:

    http://pointerealtygroup.com

    With:

    https://pointerealtygroup.com

    Also, make sure that the Dry Run option is unchecked.

    Thanks

    Bryan – great catch! We’ve updated the site URL and ran the database replacements (thank you, can’t believe that was missed) but it appears that didn’t resolve the slider issue. The only remaining errors on the page are related to the logo image, which I think will resolve shortly. Any other ideas? Perhaps a clean install of the plugin?

    To investigate further, could you please use this form: https://enviragallery.com/contact/?

    Thanks

    Done – thank you, BH!

    You’re welcome. 🙂

Viewing 7 replies - 1 through 7 (of 7 total)
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