Title: Solid plugin, does exactly what it says.
Last modified: June 5, 2026

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# Solid plugin, does exactly what it says.

 *  [alexa09m](https://wordpress.org/support/users/alexa09m/)
 * (@alexa09m)
 * [3 days, 3 hours ago](https://wordpress.org/support/topic/solid-plugin-does-exactly-what-it-says-2/)
 * I was skeptical about AI chatbots, most I’ve tried give vague, hallucinated answers
   that have nothing to do with your actual store. Sonia is different because it
   indexes your real catalog. When a customer asks about a specific product, it 
   pulls the actual data, not a guess.
 * I’ve had it running for about a month. Support questions about stock and product
   details have dropped noticeably. The form assistant is a bonus I didn’t expect,
   it walks visitors through my contact form step by step, which has improved completion
   rates.
 * Setup is genuinely simple. No coding, no complicated configuration. The shadow
   DOM isolation means it didn’t break anything on my theme, which I appreciated.

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 * ![](https://ps.w.org/dbm-sonia-shop-assistant/assets/icon-256x256.png?rev=3507806)
 * [DBM Sonia – AI Shop Assistant for WooCommerce](https://wordpress.org/plugins/dbm-sonia-shop-assistant/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/dbm-sonia-shop-assistant/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/dbm-sonia-shop-assistant/)
 * [Active Topics](https://wordpress.org/support/plugin/dbm-sonia-shop-assistant/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/dbm-sonia-shop-assistant/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/dbm-sonia-shop-assistant/reviews/)

 * 0 replies
 * 1 participant
 * Last reply from: [alexa09m](https://wordpress.org/support/users/alexa09m/)
 * Last activity: [3 days, 3 hours ago](https://wordpress.org/support/topic/solid-plugin-does-exactly-what-it-says-2/)