Support » Plugin: W3 Total Cache » soledad theme share box post and total cache

  • Resolved zoomkite

    (@zoomkite)


    Hi team !

    I use soledad theme from penci design.

    Today i’ve optimized speed of my website with W3 total cache plugin.

    Since setting were done, share box post on post page doesn’t work. When i click on heart icon, it put +1 but when i refresh the page it doesn’t count.

    Screenshot here : https://zupimages.net/up/21/02/gwts.jpg

    Is there something to do in W3 total cache plugin to don’t cached this part of post ?

    Thank’s for your answer !

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Contributor Marko Vasiljevic

    (@vmarko)

    Hello @zoomkite

    I am sorry about the issue you are experiencing and I am happy to assist you with this.
    The problem is that that page is cached and once reloaded it will serve the same cached page until the cache is cleared and a new set of cached pages are served.
    The best solution is to use ajax to load that part of the page dynamically and bypass the cache. Unfortunately, the cache was not taken into consideration in this case so it’s not compatible with caching plugins. However, you should check in the theme options if there is a way to load specific parts with ajax.
    The other solution is to use Page Fragment Cache and wrap the specific part of the code with <mfunc> which will exclude that part of the page from being cached. The problem with this is that you need to do that on all pages since the share box is loading on all pages.
    This is simply the compatibility of your theme with the caching plugin.
    Thanks!

    Thread Starter zoomkite

    (@zoomkite)

    Thank you for your response, I will contact the team that created the theme to see if they have provided this option.

    Have a good day !

Viewing 2 replies - 1 through 2 (of 2 total)
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