Support » Plugin: WooCommerce » Sold out product

  • Resolved oroszi

    (@oroszi)


    Since the last update, woo-commerce does not hide sold out product, even if it’s checked on the back-end. Also it changes a little the display. Any suggestion to resolve this?
    Thank you

    The page I need help with: [log in to see the link]

Viewing 6 replies - 1 through 6 (of 6 total)
  • Plugin Support mother.of.code

    (@imazed)

    The Mother of Code | Automattic Happiness Engineer

    Hi there @oroszi! It’s possible that your active theme is overwriting the setting. Can you please try switching to a different theme and let us know if that makes a difference?

    Thanks in advance!

    Good morning
    Just switched to three different themes, and the result is the same. I checked again inventory settings and the “hide sold out product” is checked.
    Any other suggestion?
    Thank you
    John

    Plugin Support RK

    (@riaanknoetze)

    In order to troubleshoot this further, please do the following:

    • Share a copy of your system status report as found under **WooCommerce > System Status** – I’d like to check for possible conflicting plugins or template overrides.
    • Share a screenshot of where exactly you’re toggling that setting – I just want to make sure we’re looking at the same page

    Thanks!

    Hello
    The plugins marked in red are uninstalled, but they still show up.

    Here’s the link for the screenshot…
    https://drive.google.com/file/d/1LLzS2jlAp3pSu-85sYp2CiD-5321ugz4/view?usp=sharing

    Thank you

    
    ### WordPress Environment ###
    
    WordPress address (URL): https://www.quepospesca.com
    Site address (URL): https://www.quepospesca.com
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    Hide errors from visitors: ✔
    
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    Real-Time Find and Replace: por Marios Alexandrou – 3.9
    WooCommerce Blocks: por Automattic – 2.2.1
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    WooCommerce Shortcodes: por WooThemes
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    Mi cuenta: #7 - /mi-cuenta/
    Términos y condiciones: ❌ Página sin definir
    
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    Newest: 2019-07-08 12:44:53 +0000
    
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    Plugin Support Three Sons

    (@3sonsdevelopment)

    Hi @oroszi,

    Thanks for sending over that information for us. The “hide out of stock products” does not remove them from the site. It should take them out of the shop page and category archives.

    If you visit the product directly it should still be visible. Looking at your site, I don’t see the Sábalo MI11 listed on the shop page.

    If you need to hide it from being visited at the URL directly, you can edit the product and set the visibility to “private.” That would keep people from being able to visit the product at all.

    private product

    Give that a try and see how it goes. Let me know if you have any questions.

    Best,

    Plugin Support Three Sons

    (@3sonsdevelopment)

    Hello @oroszi,

    Since it’s been a while since we last heard from you, I’m going to close this thread now. If you’re still having trouble, please open up a new topic and we’ll be happy to help you out.

    Best,

Viewing 6 replies - 1 through 6 (of 6 total)
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