Title: Sockets STMP are missing
Last modified: August 5, 2021

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# Sockets STMP are missing

 *  Resolved [weijin](https://wordpress.org/support/users/weijin/)
 * (@weijin)
 * [4 years, 10 months ago](https://wordpress.org/support/topic/sockets-stmp-are-missing/)
 * Hi, I have installed POST SMTP on several websites and it works charmingly!
 * However, recently I have been trying to install it on a WP multisite, with Enabled
   global settings and Allow user to load saved options checked on Network Settings.
   Then I went through the Setup Wizard and found out that the socket I usually 
   chose(SMTP – gmail.com:587) is not given at the Connectivity step. What would
   be the causes and how should I do it to recover the options?
 * Also, when I tried using gmail.api with the same Google OAuth steps using my 
   gmail account, after I done the setup flow it remained unconfigured. What can
   I do about it?

Viewing 1 replies (of 1 total)

 *  [Tim](https://wordpress.org/support/users/tneville/)
 * (@tneville)
 * [4 years, 10 months ago](https://wordpress.org/support/topic/sockets-stmp-are-missing/#post-14761181)
 * Hi [@weijin](https://wordpress.org/support/users/weijin/),
 * If you cannot connect to smtp.gmail.com, your host has a firewall issue. Please
   speak with them about this as something on their servers/network is blocking 
   access. You can verify this in the Connectivity Test tool.
 * Kind Regards,
    Tim

Viewing 1 replies (of 1 total)

The topic ‘Sockets STMP are missing’ is closed to new replies.

 * ![](https://ps.w.org/post-smtp/assets/icon-128x128.gif?rev=3209655)
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 * 1 reply
 * 2 participants
 * Last reply from: [Tim](https://wordpress.org/support/users/tneville/)
 * Last activity: [4 years, 10 months ago](https://wordpress.org/support/topic/sockets-stmp-are-missing/#post-14761181)
 * Status: resolved