Support » Plugin: LDD Directory Lite » Social Share API Key Not Working

  • Hi

    I recently bought the add-on ‘Directory Social Share’ but I am unable to use the API Key provided to me as it says it is not acceptable.

    Below is the license I have been given:
    6c9378fee3644f4dfd393876e665e25e
    This is for the site cheshire-directory.co.uk

    Kind regards,

    Anne Byrne

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Author LDD Web Design

    (@lddwebdesign)

    I’m sorry you’re having difficulty activating your license key. We’ve regenerated and emailed you a new license key (please do not share this publicly).

    Hello. Please could you send me the licence key as I did not receive an email and still cannot use this purchase on my website.

    Plugin Author LDD Web Design

    (@lddwebdesign)

    I’m sorry you are still having trouble with this. We’ve resent the license key to both email address associated with your account on our plugins website. Please be sure to also check your spam filters.

    Hello. I’m afraid this new key still does not work? It simply states ‘Unable to activate the plugin. Please make sure the correct API is provided.’

Viewing 4 replies - 1 through 4 (of 4 total)
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