Support » Plugin: Grow Social » social-pug Fatal error

  • Resolved JungleWP

    (@junglewp)


    Hello guys,

    Anybody is experiencing this issue ?

    Fatal error: Call to undefined function dpsp_get_post_total_share_count() in wp-content/plugins/social-pug/inc/functions-frontend.php on line 255

    it disapears when I deactivate social-pug

    • This topic was modified 4 years, 8 months ago by JungleWP. Reason: Found it wasn't a compatibility issue with other plugins
Viewing 8 replies - 1 through 8 (of 8 total)
  • I am using the Social Pug Pro plugin on 3 sites. 2 are doing just fine. 1 is getting the same error you mentioned.

    On the site with this error, the WP menu disappears, and there is a jQuery error in the console in the file wmljs.js used by the plugin WP Masonry Layout:
    Uncaught TypeError: $container.imagesLoaded is not a function
    at HTMLDocument.<anonymous> (wmljs.js?ver=e738e8d…:5)
    at i (jquery.js?ver=1.12.4:2)
    at Object.fireWith [as resolveWith] (jquery.js?ver=1.12.4:2)
    at Function.ready (jquery.js?ver=1.12.4:2)
    at HTMLDocument.K (jquery.js?ver=1.12.4:2)

    When I deactivate the floating sidebar, the error goes away, the menu returns.

    My error is:
    Fatal error: Call to undefined function dpsp_get_post_share_counts() in /wp-content/plugins/social-pug/inc/functions-frontend.php on line 167

    I’m seeing the same error since upgrading to the newest version.

    I have the same error but i never activated the floating sidebar, so its something else.

    • This reply was modified 4 years, 8 months ago by GamObs.

    I am also having this issue when updating from 1.2.6 to 1.3.0, I had to forcibly deactivate the plugin.

    The last update has resolved my problem.

    • This reply was modified 4 years, 8 months ago by GamObs.

    Seems to be working for me now also.

    I had the same problem, unfortunately 3 important sites were down for couple of hours. I hope, that this situation won’t occur again in the future…

    Otherwise I’ll have to replace this plugin.

    Thread Starter JungleWP

    (@junglewp)

    Edited – There is a fix with Version 1.3.1 pushed live by the developpers.

    Hello guys,

    First thank you so much for sharing your awesome feedback.
    I reported the issue at https://devpups.com/support/
    Edited (I haven’t received any answer yet, I would suggest we all do this to have a fast fix) there is a fix now Version 1.3.1

    For my clients, I just restored the older version of the plugin.

    Here is a link if you wish to downgrade yours from 1.3.x to 1.2.6

    https://we.tl/dP4sLOec34

    You will want to:

    1) Delete the files inside social-pug folder on your ftp.
    2) Extract the files in the attached zip inside your social-pug FTP folder.

    Best regards,
    A WordPress jungler.

    • This reply was modified 4 years, 8 months ago by JungleWP.
    • This reply was modified 4 years, 8 months ago by JungleWP.
Viewing 8 replies - 1 through 8 (of 8 total)
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