Support » Plugin: My WP Customize Admin/Frontend » Social Media URL fields does not work in Edit User/Profile screen

  • Hi,

    In the advanced settings in the Edit User/Profile screen where you can remove the social media URL field for Facebook, Wikipedia, Youtube etc., checking the boxes to disable them does not work, rather the page reloads with the checked fields unchecked. And repeating the process and clicking ‘Save’ unchecks boxes on page reload. Why is checking the boxes unable to disable the fields?

    • This topic was modified 8 months, 1 week ago by janus88.

    The page I need help with: [log in to see the link]

Viewing 6 replies - 1 through 6 (of 6 total)
  • Plugin Author gqevu6bsiz

    (@gqevu6bsiz)

    Hi,
    I think social media URL fields is third party, so I don’t know feature details.
    Could you please tell me your using plugin?

    Thread Starter janus88

    (@janus88)

    I mean the social media URLs for Wikipedia, Youtube, Twitter etc. found in the User -> Profile screen. There is an option to remove them in your plugin but clicking to remove them does not do so at all.

    Plugin Author gqevu6bsiz

    (@gqevu6bsiz)

    I think that default advanced setting in the Edit/User Profile is empty.
    https://mywpcustomize.com/default-user-profile/

    So, your said social media URLs plugins feature.
    Could you please tell me your using plugin? The cause of the problem can’t be understood.

    rather the page reloads with the checked fields unchecked

    And, maybe cache.
    Could you please try save after temporary stop cache?
    Will other settings(admin general, edit post…etc) be unchecked after saved?

    Thread Starter janus88

    (@janus88)

    I think you are not understanding me.
    Your plugin has an option to disable some form fields like website, display name, nickname, admin colour scheme, etc. in the Users -> Profile admin settings. And those ones work okay.

    But when you want to disable the social media fields, which your plugin allows you to do by clicking the checkboxes, it does not work because after you save the settings, the page loads with the boxes you checked becoming not checked. That is what I am telling you. It is not a plugin problem because this happens on more than 5 websites with different plugins.

    Thread Starter janus88

    (@janus88)

    I’m talking about this page https://mywpcustomize.com/default-user-profile/

    In the advanced menu, you will see social media fields like Facebook, LinkedIn, Twitter and youtube. Removing those is not working

    Plugin Author gqevu6bsiz

    (@gqevu6bsiz)

    Thank you for your detail.
    I found the but for save advanced settings for user profile.
    Could you please try fixed new version(1.15.1-beta)?
    https://downloads.wordpress.org/plugin/my-wp.trunk.zip

Viewing 6 replies - 1 through 6 (of 6 total)
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