• Resolved morganrideshorses

    (@morganrideshorses)


    I’m using Modern Store Pro and so far so awesome (just bought the VIP package since I have multiple clients). The only issue I’m having with the display is that the social icons are not showing up. Not sure if there something else I need to do other than put in the relevant links.

    My site is “coming soon” so I can’t share it, but I’m not seeing any errors in the console. They just aren’t showing up.

Viewing 4 replies - 1 through 4 (of 4 total)
  • Theme Author Ben Sibley

    (@bensibley)

    Thanks so much for using Modern Store Pro!

    If the social icons aren’t displaying this is usually due to caching or a plugin conflict. If you are using a caching plugin, please make sure to clear the cache and then revisit the site to see if they then appear.

    Otherwise, please disable all plugins on the site temporarily and you should see the icons show up. You can then reactivate the plugins one-by-one until the icons disappear again to find out which plugin they’re conflicting with.

    Thread Starter morganrideshorses

    (@morganrideshorses)

    I’ll try that and report back. Thanks!

    Thread Starter morganrideshorses

    (@morganrideshorses)

    It wasn’t a plugin issue. It was because that section of the template (in header.php) was commented out. I removed the comment code and voila!

    Check the files you have packaged up.

    <!--				<div class="header-top">
    					<div id="menu-secondary-container" class="menu-secondary-container">
    						<?php get_template_part( 'menu', 'secondary' ); ?>
    					</div>
    					<div id="social-icons-container" class="social-icons-container">
    						<?php ct_modern_store_social_icons_output(); ?>
    					</div>
    				</div> 
    -->
    Theme Author Ben Sibley

    (@bensibley)

    I see, thanks for the update.

    This code isn’t commented out in Modern Store so maybe an edit was made to the theme files by someone working on your site? I would recommend using with a child theme if you are making edits to the theme files so that you don’t lose any of your customizations in the future.

Viewing 4 replies - 1 through 4 (of 4 total)

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