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Social Gallary light box

Viewing 9 replies - 1 through 9 (of 9 total)
  • katrina@nrelate

    @katrinanrelate

    nrelate Support Rep

    @Jaabie — We’re looking into this for you so that we can help you get our images to not be included in your social gallery plugin. Will keep you updated.

    Jaabie

    @jamieacowangmailcom

    @katrina – thanks for that.

    Here is what the Social gallary Support said :

    Hi

    This is the CSS disclude selector, you need to find the element or class surruonding nRelate and then add it under the disclude css selector in the settings

    http://www.socialgalleryplugin.com/s…css-selectors/

    You need to look at the HTML of your page (either right click and view source, or right click and inspect element (google chrome))

    Cheers

    katrina@nrelate

    @katrinanrelate

    nrelate Support Rep

    @Jaabie — Thanks for the additional info. We actually took a look at your page, but we’re not able to reproduce the issue. When we click on a thumbnail within the Flyout, it leads to that page as it should. Sorry if we’re not understanding the issue correctly. Can you please provide screenshots of the issue?

    – Katrina @ nRelate

    Jaabie

    @jamieacowangmailcom

    Dough!

    Sorry Katrina I switched off the plugin until we could find a solution, would you like me to switch back on the plugin?

    Thanks so much for trying to find a solution!

    Jamie @ ShutterLIVING

    Jaabie

    @jamieacowangmailcom

    I have switched back on the plugin for you, it would be great if you could take a look and help me remove Social gallery from picking up nRelate.

    Best

    Jamie !

    Jaabie

    @jamieacowangmailcom

    Ignore that, I just turned it off again!

    I think i need to hire a developer to get this think to work!

    katrina@nrelate

    @katrinanrelate

    nrelate Support Rep

    @Jaabie — Sorry for the delay here. We definitely want to work with you to get the issue resolved. It sounds like it would be best if we meet via Webex (screen sharing like skype) so we can work through this issue with you in real time. Please let me know if you’d be willing to meet with us over Webex and we can schedule a meeting with an engineer from our tech team. Thanks!

    – Katrina @ nRelate

    Jaabie

    @jamieacowangmailcom

    Katrina,

    WOW, not the response i was expecting or used to.

    I would be more than happy to run a webex session.

    I will be available at your convenience (I am on Paris time 1 hour ahead of London if that helps? where are you?)

    jamie@Shutterliving#con

    katrina@nrelate

    @katrinanrelate

    nrelate Support Rep

    @Jaabie — Great, let’s coordinate a meeting. I’m sending you an email regarding this now, and we’re located in EST. Thanks!

Viewing 9 replies - 1 through 9 (of 9 total)
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