Hi there
Could you please post your site URL here so that we can have a look?
If you want it to remain private, you can also contact us via this contact form. If you choose to reach out directly, please include a link to this thread.
Thanks!
Hi @gce7 –
Thanks for sharing your site URL.
I can see that the connection between your site and Jetpack is broken. We’re getting the error: http_request_failed cURL error 52: Empty reply from server
This typically means that something on your server is blocking our access to xmlrpc.php.
I’d suggest checking if you have any security plugins activated that might be blocking our requests. If not, try contacting your hosting provider and asking them to check their security logs to see if they are blocking or otherwise limiting incoming and outgoing connections over XML-RPC.
Jetpack uses this file to communicate with your site, but some hosts block connection requests to that file.
Our requests look like the following:
- File: https://thybeauties.uk.nf/xmlrpc.php
- User-agent header: Jetpack by WordPress.com
- IPs: https://jetpack.com/support/how-to-add-jetpack-ips-allowlist/
Please ask them to allowlist the IP addresses listed above. Note that these IP addresses could change (or more could be added) at any time, which could break your connection to Jetpack. For this reason, we actually discourage allowing specific IPs, although with some hosts it may be the only option.
Once you have a working connection, you should be able to add social networks for sharing.
Let us know how that goes.
Plugin Support
Jay
(@bluejay77)
Hi there,
It has been more than one week since we have heard from you, so I’m marking this topic as resolved.
But if you have any further questions or need some more help, you’re welcome to reply here or open another thread.
Thread Starter
gce7
(@gce7)
Hi there
It was fixed before from my hosting server team. so connected successful
it looks to operate for a few days, but now it is not working..
do you know why not to post, its now still connected successfully
I hope to hear from you. Thanks very much
Hi @gce7 –
You are unable to share additional posts as you have exceed the 30 shares allow on the free version of Jetpack Social.
Jetpack’s social auto-sharing feature, formerly known as Publicize, has been free since it was first released 10 years ago. During that time, it rarely received any significant updates, and the features that have been added were only available with a paid plan.
With over 1 million posts shared per day, we’re excited to start giving our sharing feature the time it deserves. We now have a dedicated team working full-time to take auto-sharing to the next level, along with several other planned features, collectively known as Jetpack Social.
If you’re a casual user, you can continue to make up to 30 social shares per month for free, but if you share more than 30 times per month, you can upgrade to the new Basic plan.
The first month comes with a huge discount of 90% off so it’s $1, followed by a $10/month subscription (billed yearly).
For an introductory period, the Jetpack Social Basic plan includes unlimited shares. After that, it will include up to 1000 shares per month.
You can check our [FAQ page](https://jetpack.com/support/jetpack-social-plans-frequently-asked-questions/) for more information, but if you still have questions, please let us know, and we’ll be happy to help!
Thread Starter
gce7
(@gce7)
hi. It is not working again. This morning was working, but from afternoon it is not working again. already paid. I hope no more errors. please fix it. thanks
Hi @gce7 –
Upgrading to Jetpack Social Basic gives you access to priority support via email.
Please contact us via this contact form for a faster resolution of your issue. When you contact us, please share the URL to this thread for context.
Thanks!
