Support » Plugin: Chatfuel Customer Chat » So close, but WP Plugin forced a failing grade

  • Chatfuel plugin does not redirect users to “view in messenger” as Chatfuel landing page URL does. This complicates the communication user experience as it creates additional steps of Facebook web browser sign-in and 2 factor authentication (if browser is not recognized) before any communication can happen. 90% of my users could not get past this issue during beta testing of this plugin.

    Reached out to ChatFuel and they said nothing can be done about it. Disappointing because this has the potential to be 5 stars, but unfortunately this plugin is useless without “messenger redirect”.

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