Support » Plugin: Smush Image Compression and Optimization » error: Could not get the image while processing

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  • Ok. So here is what I discovered. I am using cloudflare as a cdn provider. The htaccess file was rewritten as follows:

    RewriteCond %{HTTP_REFERER} !^$      [NC]
    RewriteRule .*\.(jpg|jpeg|gif|png|bmp)$ - [F,NC]

    When I changed it back to:

    # BEGIN WordPress
    <IfModule mod_rewrite.c>
    RewriteEngine On
    RewriteBase /
    RewriteRule ^index\.php$ - [L]
    RewriteCond %{REQUEST_FILENAME} !-f
    RewriteCond %{REQUEST_FILENAME} !-d
    RewriteRule . /index.php [L]
    # END WordPress

    Smush-it started working again. I am guessing that cloudflare stopped working though!

    How do I make these two great programs friends?


    Hey. I’m having a similar issue. I’m running my site through CloudFlare but also using W3 Total Cache with MaxCDN. I took a look at my .htaccess file and it’s huge compared to yours. If anyone knows a workaround for how to get WP to work, that’d be sweet. I could manually upload every image to yahoo, but that would take a while…


    Hello there!
    Just dropping by to let you all know that I have asked the plugin developer about this issue and if there’s a way to resolve it I’ll post it back here soon enough.


    This is the response from the plugin developer:

    Smush it only works for local images inside wp-content/uploads/. It cannot submit images on CDN to Yahoo server. That’s not possible in any way.

    There can be no workaround for new images, but for bulk, clients should first optimize/smush his images and then start using CDN.

    As a last word, this is not an error: Simply it doesn’t and cannot work for CDNs or any other remote servers.

    I hope that makes things clear. 🙂


    Hey again.

    Haven’t heard from you in a short while so I just wanted to check in and see how things are going here?

    If you still need some assistance then by all means just reopen the thread or create another one for any new and related issues.



    I’ve just installed on a new site and images aren’t being found. Resulting in this text:

    ERROR: Could not find

    J K


    Hi there @wesmcdermott,

    Hope your well today, have you modified your upload directory? i.e, changed the name?

    Thank you! Sorry about the delay.

    Kind Regards

Viewing 7 replies - 1 through 7 (of 7 total)
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