• Resolved akhoshoo

    (@akhoshoo)


    Hello,

    I activated Smush, and it caused a lot of extra spacing on my homepage. I deactivated it, and the spacing returned to normal.

    Just activated it again, and extra space was added. But deactivated, and now spacing won’t go away. Please help, thanks.

    The page I need help with: [log in to see the link]

Viewing 6 replies - 1 through 6 (of 6 total)
  • Plugin Support Dimitris – WPMU DEV Support

    (@wpmudev-support6)

    Hello @akhoshoo

    I can’t see any extra spaces, unless I’m missing something.

    Were you using the Lazy Load feature? Can you try disabling it and check again?

    Please advise!

    Thank you,
    Dimitris

    Thread Starter akhoshoo

    (@akhoshoo)

    Hi Dimitris – I deactivated the Smush plugin, and my homepage returned to normal.

    Before deactivating, I also tried disabling the lazy load feature, but that didn’t make any noticeable change.

    Do you want me to reactivate the smush plugin so you can investigate?

    When I activated Smush, it seemed to be doubling either the margins or padding between my projects on my homepage.

    Plugin Support Kasia – WPMU DEV Support

    (@wpmudev-support2)

    Hello @akhoshoo ,

    Can you check if this is only happening when you are logged in as admin or also for other users (logged in and not)?

    Can you also make a screenshot of the issue on your site so we could see what we are looking for?

    kind regards,
    Kasia

    Hi, i am also experiencing the same issue.

    When i deactivate the plugin, the spacing disappears but then, when i re-activate the plugin, the spacing is back, what shall i do.

    when the plugin is activated, but has a big spacing, it gives our page score a better result on google but due to the gap, it causes a bad customer experience on our site.

    Plugin Support Adam – WPMU DEV Support

    (@wpmudev-support8)

    Hi @assc

    I hope you’re doing fine today!

    You have already started a separate topic of your own regarding the issue. I’ve responded to it and let’s please continue working on it there.

    Best regards,
    Adam

    Plugin Support Pawel – WPMU DEV Support

    (@wpmudev-support9)

    Hello @akhoshoo

    I hope you are doing well!

    We haven’t heard back from you for a while now so we’ve marked this ticket as resolved. If you do have any followup questions or require further assistance feel free to reopen it and let us know here.

    Kind regards,
    Nastia

Viewing 6 replies - 1 through 6 (of 6 total)
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