Support » Plugin: Smush - Lazy Load Images, Optimize & Compress Images » Smush Not Automatically Working Like Before

  • Resolved wireframe74

    (@wireframe74)


    I have a number of images that have been uploaded which are not being reduced in size and can be found with the Smush: Not Processed filter. Can you advise why this is now the case as this always worked before.

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support Jonathan – WPMU DEV Support

    (@wpmudev-support9)

    Hi @wireframe74,

    Thank you for contacting us.

    Have you checked that the automatic compression upload option is enabled? Also, can you tell us about any recent changes or edits that were made prior to this not working?

    I would advise to also enable debug log via the wp-config file in order to check for any relevant errors that can provide clues to the possible cause.

    Best,
    Jonathan S

    Plugin Support Kasia – WPMU DEV Support

    (@wpmudev-support2)

    Hello @wireframe74 ,

    We haven’t heard from you for over a month now, so it looks like you no longer need our assistance.

    Please feel free to re-open this ticket if needed.

    kind regards,
    Kasia

Viewing 2 replies - 1 through 2 (of 2 total)
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