• Resolved sam1215

    (@sam1215)


    Every time I upload an image to my site smush keeps logging me out. I tried to upload 6 images and it keeps logging me out. I disable plugin and uploads work fine. Do you guys have a fix for this problem?

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support Dimitris – WPMU DEV Support

    (@wpmudev-support6)

    Hello there @sam1215,
    hope you’re doing well and thanks for reaching us!

    That’s a rather strange issue, we didn’t have any similar reports before.

    I presume that you’ve enabled the image optimization to happen during the image upload, is this correct?

    Were/are you able to perform a full conflict test in case something else is also messing with that?
    So you could try in a state where a default theme is active (like TwentyNineteen) and no other plugin apart from Smush.
    Please keep in mind to always back-up all files and DB before such test, or even better, use a separate staging/development environment.

    Warm regards,
    Dimitris

    Plugin Support Dimitris – WPMU DEV Support

    (@wpmudev-support6)

    Closing this topic due to recent inactivity.
    Feel free to post back any update or create a new topic and we’ll be glad to carry on troubleshooting. 🙂

    Thank you,
    Dimitris

Viewing 2 replies - 1 through 2 (of 2 total)
  • The topic ‘Smush logging me out’ is closed to new replies.