Support » Plugin: Smush Image Compression and Optimization » Smush It Not Working

  • The plug-in is currently not working for myein v3.9 of WordPress. When it attempts to automatically smush an image, the image upload gets stuck and manually clicking smush it in the media center does not work either.

    When I disable the plug-in, I’m able to upload images normally.

    I didn’t load any new plug-ins or any any major changes to the site that I would expect could conflict with the functionality of this plug-in.

    Anyone else experiencing the same issue? Has it been recognized by the author?

Viewing 5 replies - 1 through 5 (of 5 total)
  • optimized-marketing


    I am having the same problem, deactivating allows uploads to work as you stated. but nothing related to works.

    Did change something on their end?

    Also today stopped working

    As far as I can see (yes I was patient enough) it is working, it’s just SLOOOOOOOOOOW AS HELLLLLLLLL lately for whatever reason. takes 5 minutes to upload 50kb image to website…
    Disabling for now 🙁

    nvm… getting ERROR: posting to after those 5 minutes.

    Plugin Support Predrag Dubajic WPMU DEV Support


    Hi All,

    Sorry to hear of the problem you are having.

    The WP plugin only provides interface in the WordPress to the service provided by Yahoo. It optimizes images by calling APIs so the functionality of it depends on the features provided by Yahoo Smush.It service. you will find more information about it on the following page.

    We have last updated the WP plugin on 2014-6-12 which you can see on the following page so i don’t think this is the issue of the plugin.

    I think this temporary issue may be caused by the Yahoo service.

    Are you still facing the issue?

    Then let’s troubleshoot it from our end.

    Can you please try enabling WP_DEBUG mode? To do this, just go to wp-config.php include this:


    You might already have a line for WP_DEBUG, so just make sure it’s set to true.

    Let me know what errors if any you are getting!

    Also enable WP debug processing from the following path and let me know what debug information you are getting when you try to smush images.

    Admin Area -> Settings -> Media -> Enable debug processing

    Kind Regards,

Viewing 5 replies - 1 through 5 (of 5 total)
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