Support » Plugin: Smush – Compress, Image Optimizer, Lazy Load, WebP Images » Smush Caused Broke Media Library

  • Resolved rcmorris11

    (@rcmorris11)


    Just updated my smush plugin and it broke my media library. After uninstalling plugins I found this one to be causing the issues. So to get my media library to load at all or allow any uploads I had to uninstall this.

Viewing 8 replies - 1 through 8 (of 8 total)
  • Plugin Support Kasia – WPMU DEV Support

    (@wpmudev-support2)

    Hello @rcmorris11,

    I’m very sorry to hear that new Smush update caused issues on your site.

    Can you tell me how the Media Library was broke? Were there any errors?

    Could you try enabling Smush again and check if there are any errors in browser console on Media Library page?
    https://developer.mozilla.org/en-US/docs/Tools/Browser_Console
    https://developers.google.com/web/tools/chrome-devtools/console/

    If there is nothing there, can you enable debug.log on your WordPress site and check for errors?
    https://codex.wordpress.org/Debugging_in_WordPress#WP_DEBUG

    kind regards,
    Kasia

    Hey, are you using Amazon s3 offload?

    We just ran into this.

    Kasia, please pass this on! This is the latest version of S3 offload plugin, and the latest version of Smush.

    [03-Oct-2018 22:00:19 UTC] PHP Fatal error: Call to undefined method Amazon_S3_And_CloudFront::is_attachment_served_by_s3() in /home/username/public_html/wp-content/plugins/wp-smushit/lib/integrations/class-wp-smush-s3.php on line 265
    [03-Oct-2018 22:01:19 UTC] PHP Fatal error: Call to undefined method Amazon_S3_And_CloudFront::is_attachment_served_by_s3() in /home/username/public_html/wp-content/plugins/wp-smushit/lib/integrations/class-wp-smush-s3.php on line 265
    [03-Oct-2018 22:01:21 UTC] PHP Fatal error: Call to undefined method Amazon_S3_And_CloudFront::is_attachment_served_by_s3() in /home/username/public_html/wp-content/plugins/wp-smushit/lib/integrations/class-wp-smush-s3.php on line 265
    [03-Oct-2018 22:03:56 UTC] PHP Fatal error: Call to undefined method Amazon_S3_And_CloudFront::is_attachment_served_by_s3() in /home/username/public_html/wp-content/plugins/wp-smushit/lib/integrations/class-wp-smush-s3.php on line 265

    Plugin Author calumbrash

    (@calumbrash)

    Hi @koppit,

    Thank you for this. We’re aware of this issue with the latest version of S3 offload removing this function and there will be a Smush release to WP soon with a fix.

    Cheers,
    Calum

    Awesome. In the meantime, if you revert to the previous of S3 then everything goes back to normal. Cheers!

    Plugin Author Anton Vanyukov

    (@vanyukov)

    Hi @koppit,

    The S3 integration is not available on the free version of the plugin. If you have a paid subscription with WPMUDEV, you should be able to download the update with the fix through the dashboard plugin.

    Best regards,
    Anton

    It may not be available, but the code is there for it in class-wp-smush-s3.php. Our client doesn’t have the pro version, but I’m looking at the file right now.

    I wrapped an if statement around line 265, much like inside the function directly below it, and it cleared up the issue, allowing them to run with the newest version of the S3 Offload plugin.

    if ( method_exists( $as3cf, ‘is_attachment_served_by_s3’ ) ) {

    }

    Plugin Author Anton Vanyukov

    (@vanyukov)

    Hi @koppit,

    It seems that your client is using a nulled (hacked) version of the plugin. The code above will only run for users who pass the following check in __construct():

    $wp_smush->validate_install();

    Can you please post the content of the validate_install() function that can be found in lib/class-wp-smush.php file near line 900?

    Best regards,
    Anton

    Plugin Support Dimitris – WPMU DEV Support

    (@wpmudev-support6)

    Hello there @rcmorris11,

    It’s been a while since we’ve heard back from you, so I’m marking this topic as resolved. Feel free to post back any updates and we can re-open it and carry on troubleshooting. 🙂

    Take care,
    Dimitris

Viewing 8 replies - 1 through 8 (of 8 total)
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