[resolved] SMTP Error: Could not connect to SMTP host (2 posts)

  1. Bluemad
    Posted 3 years ago #


    Recently I have expirencing an issue while sending emails. If I tested manually, this plug-in shows this error at the top of the settings page "Email could no be sent".

    SMTP Debug:
    SMTP -> ERROR: Failed to connect to server: php_network_getaddresses: getaddrinfo failed: Name or service not known (0)

    Full Debug:

    object(PHPMailer)#37 (65) { ["Priority"]=> int(3) ["CharSet"]=> string(5) "UTF-8" ["ContentType"]=> string(10) "text/plain" ["Encoding"]=> string(4) "8bit" ["ErrorInfo"]=> string(43) "SMTP Error: Could not connect to SMTP host." ["From"]=> string(31) "Webmaster@mydomain.com" ["FromName"]=> string(18) "My name" ["Sender"]=> string(31) "Webmaster@mydomain.com" ["ReturnPath"]=> string(0) "" ["Subject"]=> string(4) "test" ["Body"]=> string(4) "test" ["AltBody"]=> string(0) "" ["MIMEBody":protected]=> string(5) "test " ["MIMEHeader":protected]=> string(507) "Date: Wed, 14 Aug 2013 03:47:46 +0000 Return-Path: Webmaster@mydomain.com To: receiver@gmail.com From: My name <Webmaster@mydomain.com> Reply-To: My name <Webmaster@mydomain.com> Subject: test Message-ID: <726141387e0b4792398e07d2dd00d290@mydomain.com> X-Priority: 3 X-Mailer: PHPMailer 5.2.4 (http://code.google.com/a/apache-extras.org/p/phpmailer/) MIME-Version: 1.0 Content-Transfer-Encoding: 8bit Content-Type: text/plain; charset=UTF-8 " ["mailHeader":protected]=> string(0) "" ["WordWrap"]=> int(0) ["Mailer"]=> string(4) "smtp" ["Sendmail"]=> string(18) "/usr/sbin/sendmail" ["UseSendmailOptions"]=> bool(true) ["PluginDir"]=> string(0) "" ["ConfirmReadingTo"]=> string(0) "" ["Hostname"]=> string(0) "" ["MessageID"]=> string(0) "" ["MessageDate"]=> string(0) "" ["Host"]=> string(20) "ssl //smtp.gmail.com" ["Port"]=> string(3) "465" ["Helo"]=> string(0) "" ["SMTPSecure"]=> string(3) "ssl" ["SMTPAuth"]=> bool(false) ["Username"]=> string(0) "" ["Password"]=> string(0) "" ["AuthType"]=> string(0) "" ["Realm"]=> string(0) "" ["Workstation"]=> string(0) "" ["Timeout"]=> int(10) ["SMTPDebug"]=> int(2) ["Debugoutput"]=> string(4) "echo" ["SMTPKeepAlive"]=> bool(false) ["SingleTo"]=> bool(false) ["SingleToArray"]=> array(0) { } ["LE"]=> string(1) " " ["DKIM_selector"]=> string(0) "" ["DKIM_identity"]=> string(0) "" ["DKIM_passphrase"]=> string(0) "" ["DKIM_domain"]=> string(0) "" ["DKIM_private"]=> string(0) "" ["action_function"]=> string(0) "" ["Version"]=> string(5) "5.2.4" ["XMailer"]=> string(0) "" ["smtp":protected]=> object(SMTP)#39 (11) { ["SMTP_PORT"]=> int(25) ["CRLF"]=> string(2) " " ["do_debug"]=> int(2) ["Debugoutput"]=> string(4) "echo" ["do_verp"]=> bool(false) ["Timeout"]=> int(10) ["Timelimit"]=> int(30) ["Version"]=> string(5) "5.2.4" ["smtp_conn":"SMTP":private]=> bool(false) ["error":"SMTP":private]=> array(1) { ["error"]=> string(38) "Called Reset() without being connected" } ["helo_rply":"SMTP":private]=> NULL } ["to":protected]=> array(1) { [0]=> array(2) { [0]=> string(21) "receiver@gmail.com" [1]=> string(0) "" } } ["cc":protected]=> array(0) { } ["bcc":protected]=> array(0) { } ["ReplyTo":protected]=> array(1) { ["webmaster@mydomain.com"]=> array(2) { [0]=> string(31) "Webmaster@mydomain.com" [1]=> string(18) "My name" } } ["all_recipients":protected]=> array(1) { ["receiver@gmail.com"]=> bool(true) } ["attachment":protected]=> array(0) { } ["CustomHeader":protected]=> array(0) { } ["message_type":protected]=> string(5) "plain" ["boundary":protected]=> array(3) { [1]=> string(35) "b1_726141387e0b4792398e07d2dd00d290" [2]=> string(35) "b2_726141387e0b4792398e07d2dd00d290" [3]=> string(35) "b3_726141387e0b4792398e07d2dd00d290" } ["language":protected]=> array(18) { ["authenticate"]=> string(35) "SMTP Error: Could not authenticate." ["connect_host"]=> string(43) "SMTP Error: Could not connect to SMTP host." ["data_not_accepted"]=> string(30) "SMTP Error: Data not accepted." ["empty_message"]=> string(18) "Message body empty" ["encoding"]=> string(18) "Unknown encoding: " ["execute"]=> string(19) "Could not execute: " ["file_access"]=> string(23) "Could not access file: " ["file_open"]=> string(33) "File Error: Could not open file: " ["from_failed"]=> string(35) "The following From address failed: " ["instantiate"]=> string(36) "Could not instantiate mail function." ["invalid_address"]=> string(15) "Invalid address" ["mailer_not_supported"]=> string(25) " mailer is not supported." ["provide_address"]=> string(54) "You must provide at least one recipient email address." ["recipients_failed"]=> string(45) "SMTP Error: The following recipients failed: " ["signing"]=> string(15) "Signing Error: " ["smtp_connect_failed"]=> string(22) "SMTP Connect() failed." ["smtp_error"]=> string(19) "SMTP server error: " ["variable_set"]=> string(30) "Cannot set or reset variable: " } ["error_count":protected]=> int(2) ["sign_cert_file":protected]=> string(0) "" ["sign_key_file":protected]=> string(0) "" ["sign_key_pass":protected]=> string(0) "" ["exceptions":protected]=> bool(true) }
    SMTP Error: Could not connect to SMTP host

    [Please use the code buttons, not blockquote, for posting code or error logs]

    Could you please tell me what is the reason for this error?


  2. wpecommerce
    Plugin Author

    Posted 2 years ago #

    Hi, have you entered your login credentials correctly?

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