Title: WPForms setup issue
Last modified: February 24, 2021

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# WPForms setup issue

 *  Resolved [devonmak](https://wordpress.org/support/users/devonmak/)
 * (@devonmak)
 * [5 years, 3 months ago](https://wordpress.org/support/topic/smtp-error-22/)
 * Hi there, I have trouble for setting up the SMTP, can I get support? Actually
   I’ve already finish the setup and sent the test mail and the test mail work properly.
   After the setup, I tried to submit the WPform at my website but failed to receive
   the mail. At the WP dashboard, the error message shown as following:
 * EMAIL DELIVERY ERROR: the plugin WP Mail SMTP v2.6.0 logged this error during
   the last time it tried to send an email:
    Mailer: Other SMTP SMTP Error: The 
   following recipients failed: [user@example.com](https://wordpress.org/support/topic/smtp-error-22/user@example.com?output_format=md):
   Recipient address reserved by RFC 2606 Consider running an email test after fixing
   it.
 * The image as following:
    [https://i.imgur.com/EN3SYiQ.png](https://i.imgur.com/EN3SYiQ.png)
    -  This topic was modified 5 years, 3 months ago by [devonmak](https://wordpress.org/support/users/devonmak/).
    -  This topic was modified 5 years, 3 months ago by [devonmak](https://wordpress.org/support/users/devonmak/).
    -  This topic was modified 5 years, 3 months ago by [devonmak](https://wordpress.org/support/users/devonmak/).

Viewing 3 replies - 1 through 3 (of 3 total)

 *  [Jade](https://wordpress.org/support/users/jadeam/)
 * (@jadeam)
 * [5 years, 3 months ago](https://wordpress.org/support/topic/smtp-error-22/#post-14103233)
 * Hi [@devonmak](https://wordpress.org/support/users/devonmak/),
 * I’m sorry to hear that you’re having issues with email delivery.
 * To troubleshoot the issue, you can check that your form notification settings
   are configured correctly by following our [tutorial](https://wpforms.com/docs/setup-form-notification-wpforms/).
 * If your notification settings are correct, the issue is likely because the emails
   sent from WordPress are not authenticated (unlike emails sent from dedicated 
   email service providers). As a result, they are likely to be filtered by the 
   receiving mail server.
 * To resolve email delivery issues like this, you can configure a SMTP plugin on
   your site so that emails are sent as authenticated. We have an article with a
   list of [recommended SMTP options](https://wpforms.com/docs/how-to-fix-wordpress-contact-form-not-sending-email-with-smtp/)
   and links to their setup tutorials.
 * I hope this helps.
 *  [Jade](https://wordpress.org/support/users/jadeam/)
 * (@jadeam)
 * [5 years, 3 months ago](https://wordpress.org/support/topic/smtp-error-22/#post-14107823)
 * Hi [@devonmak](https://wordpress.org/support/users/devonmak/),
 * And just to follow up, can you also please try sending a test email to a valid
   email address and not a test one like `user@example.com`?
 * Please also note that you can get in touch directly with the WP Mail SMTP support
   forum [here](https://wordpress.org/support/plugin/wp-mail-smtp/).
 * Thanks, and please feel free to let us know how it goes.
 *  [Jade](https://wordpress.org/support/users/jadeam/)
 * (@jadeam)
 * [5 years, 3 months ago](https://wordpress.org/support/topic/smtp-error-22/#post-14133747)
 * Hi [@devonmak](https://wordpress.org/support/users/devonmak/),
 * We haven’t heard back from you in about a week, so I’m going to go ahead and 
   close this thread for now. But if you’d like us to assist further, please feel
   welcome to continue the conversation (please just see my post above).
 * Thanks!

Viewing 3 replies - 1 through 3 (of 3 total)

The topic ‘WPForms setup issue’ is closed to new replies.

 * ![](https://ps.w.org/wpforms-lite/assets/icon.svg?rev=3254748)
 * [WPForms - Easy Form Builder for WordPress - Contact Forms, Payment Forms, Surveys, & More](https://wordpress.org/plugins/wpforms-lite/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/wpforms-lite/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/wpforms-lite/)
 * [Active Topics](https://wordpress.org/support/plugin/wpforms-lite/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/wpforms-lite/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/wpforms-lite/reviews/)

 * 3 replies
 * 2 participants
 * Last reply from: [Jade](https://wordpress.org/support/users/jadeam/)
 * Last activity: [5 years, 3 months ago](https://wordpress.org/support/topic/smtp-error-22/#post-14133747)
 * Status: resolved