Support » Plugin: Bounce Handler MailPoet 3 » SMTP connection

  • Resolved donaldhwong

    (@donaldhwong)


    We have downloaded your plugin with Mailpoet 3.

    We are using AWS SMTP. Yet your connection method does not have SMTP.

    What else can we do?

    Thank you,

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Author Kasper Tikjøb

    (@kasperta)

    Maybe i am misunderstanding something, but SMTP is for sending mail.

    Our plugin do mail bounce handling, which means it needs to connect to a mailbox that are receiving mail, like an IMAP or POP3 mailbox.

    Hi @donaldhwong,

    @kasperta is right about that, SMTP is used only for sending email not reading inbox. Now what I understand that you have aws SMTP server which you are using for sending mail through Mailpoet. If you want to handle bounced email, then you have to set a dedicated email address where mailpoet will send all bounced mail. You can set that email in mailpoet settings page under Advanced tab where you will see a option name Bounce email address .

    After setting up that address you have to use that email address to connect and handle bounced using this plugin.

    Plugin Author ehsantikweb

    (@ehsantikweb)

    I hope that the problem was resolved in the new version.

Viewing 3 replies - 1 through 3 (of 3 total)
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