Support » Plugin: Bounce Handler MailPoet 3 » SMTP connection

  • Resolved donaldhwong


    We have downloaded your plugin with Mailpoet 3.

    We are using AWS SMTP. Yet your connection method does not have SMTP.

    What else can we do?

    Thank you,

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Author Kasper Tikjøb


    Maybe i am misunderstanding something, but SMTP is for sending mail.

    Our plugin do mail bounce handling, which means it needs to connect to a mailbox that are receiving mail, like an IMAP or POP3 mailbox.

    Hi @donaldhwong,

    @kasperta is right about that, SMTP is used only for sending email not reading inbox. Now what I understand that you have aws SMTP server which you are using for sending mail through Mailpoet. If you want to handle bounced email, then you have to set a dedicated email address where mailpoet will send all bounced mail. You can set that email in mailpoet settings page under Advanced tab where you will see a option name Bounce email address .

    After setting up that address you have to use that email address to connect and handle bounced using this plugin.

    Plugin Author ehsantikweb


    I hope that the problem was resolved in the new version.

Viewing 3 replies - 1 through 3 (of 3 total)
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