Title: SMTP Connection problem
Last modified: September 1, 2016

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# SMTP Connection problem

 *  Resolved [gcahana](https://wordpress.org/support/users/gcahana/)
 * (@gcahana)
 * [9 years, 10 months ago](https://wordpress.org/support/topic/smtp-connection-problem/)
 * Hi,
    I’m not able to connect to my SMTP with Mailpoet. I’m able to connect with
   outlook and webmail. This is the message I receive when trying to send: Sending
   a test email Close An error occurred. Show more details. Error Sending Message
   SMTP works with MailPoet to [info@ypflauction.com](https://wordpress.org/support/topic/smtp-connection-problem/info@ypflauction.com?output_format=md)
   | SMTP Error: Could not connect to SMTP host. | Warning: fsockopen(): unable 
   to connect to smtpout.secureserver.net:25 (Connection refused) in /home/mcahana/
   public_html/wp-content/plugins/wysija-newsletters/inc/phpmailer/class.smtp.php
   on line 123 Error Sending Message SMTP works with MailPoet to [info@ypflauction.com](https://wordpress.org/support/topic/smtp-connection-problem/info@ypflauction.com?output_format=md)
   | SMTP Error: Could not connect to SMTP host. | Warning: fsockopen(): unable 
   to connect to smtpout.secureserver.net:25 (Connection refused) in /home/mcahana/
   public_html/wp-content/plugins/wysija-newsletters/inc/phpmailer/class.smtp.php
   on line 123 BR Gal
 * [https://wordpress.org/plugins/wysija-newsletters/](https://wordpress.org/plugins/wysija-newsletters/)

Viewing 4 replies - 1 through 4 (of 4 total)

 *  [Wysija](https://wordpress.org/support/users/wysija/)
 * (@wysija)
 * [9 years, 10 months ago](https://wordpress.org/support/topic/smtp-connection-problem/#post-7557906)
 * Hi,
 * Your host is probably blocking your outgoing SMTP ports. Can you get in touch
   with them? Otherwise, we recommend SendGrid, as we support their API. That means
   you can send, even if your ports are blocked.
 *  [SmileWP](https://wordpress.org/support/users/anotheropus/)
 * (@anotheropus)
 * [9 years, 3 months ago](https://wordpress.org/support/topic/smtp-connection-problem/#post-8730553)
 * Hello,
 * I have the same issue.
 * I’ve tried using my Amazon AWS login and pass, and I’ve tried using my Amazon
   IAM User login and pass.
 * I always get the same SMTP error.
    (and it’s NOT an authentication error–so I
   belive the account logins are good)
 * I have also verified that my Amazon SES is in fact using the specified server.
 * And the email address and domain are verified in Amazon SES.
 * SMTP connection always fails when using MailPoet > Settings > Send with
 * I just talked with my host’s support, for my dedicated, physical server, and 
   they are not blocking SMTP.
 * Here is the error message I get:
 * – – –
 * Error Sending Message SMTP works with MailPoet to [myemail@mydomain.com](https://wordpress.org/support/topic/smtp-connection-problem/myemail@mydomain.com?output_format=md)
   | SMTP Error: Could not connect to SMTP host. |
    Warning: fsockopen(): unable
   to connect to email-smtp.us-west-2.amazonaws.com:465 (Connection timed out) in/
   home/thiswebsite/public_html/wp-content/plugins/wysija-newsletters/inc/phpmailer/
   class.smtp.php on line 123 Error Sending Message SMTP works with MailPoet to 
   [myemail@mydomain.com](https://wordpress.org/support/topic/smtp-connection-problem/myemail@mydomain.com?output_format=md)
   | SMTP Error: Could not connect to SMTP host. | Warning: fsockopen(): unable 
   to connect to email-smtp.us-west-2.amazonaws.com:465 (Connection timed out) in/
   home/thiswebsite/public_html/wp-content/plugins/wysija-newsletters/inc/phpmailer/
   class.smtp.php on line 123
 * – – –
 * I MUST get this MailPoet working, and sending via Amazon SES.
 * Thank you for the support.
 * Chris
    -  This reply was modified 9 years, 3 months ago by [SmileWP](https://wordpress.org/support/users/anotheropus/).
 *  [noblecoalition](https://wordpress.org/support/users/noblecoalition/)
 * (@noblecoalition)
 * [9 years, 1 month ago](https://wordpress.org/support/topic/smtp-connection-problem/#post-9025744)
 * I am having the same issue. I use cloudflare though. I have checked everywhere
   and no one has the answer. This is so frustrating. How am I suppose to buy the
   premium version if I can even get the free one to work.
 *  [SmileWP](https://wordpress.org/support/users/anotheropus/)
 * (@anotheropus)
 * [8 years, 11 months ago](https://wordpress.org/support/topic/smtp-connection-problem/#post-9196728)
 * UPDATE
 * I now have MailPoet WORKING with Amazon SES on our physical, managed, dedicated
   server!
 * PORT: 465
 * Using SSL!
 * And our server tech told edited the server firewall…
 * “Ok, so in the csf.conf I am leaving SMTP_BLOCK off or set to 0.”
 * [root@host ~]# diff /etc/csf/csf.conf.lwbakajarrell /etc/csf/csf.conf
    142c142
   < SMTP_BLOCK = “1” — > SMTP_BLOCK = “0”
 * I hope this helps some people!
 * We paid $ 499 for the unlimited Mailpoet license after MailChimp blocked us from
   sending to OUR OWN SUBSCRIBERS WHO OPTED IN–because the MailChimp language police
   robot reader gadget found words or phrases it didn’t like and thought might be
   offensive to some people. Well, MailChimpo, we email to people who know our language
   and expect it–that’s why we were SENDING IT TO OUR SUBSCRIBER LIST.
    Goodbye 
   MailChimp. And we were paying them at the top levels for several services.
 * Chris

Viewing 4 replies - 1 through 4 (of 4 total)

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## Tags

 * [amazon ses](https://wordpress.org/support/topic-tag/amazon-ses/)
 * [connection](https://wordpress.org/support/topic-tag/connection/)
 * [smtp error](https://wordpress.org/support/topic-tag/smtp-error/)

 * 4 replies
 * 4 participants
 * Last reply from: [SmileWP](https://wordpress.org/support/users/anotheropus/)
 * Last activity: [8 years, 11 months ago](https://wordpress.org/support/topic/smtp-connection-problem/#post-9196728)
 * Status: resolved