Title: SMS support(urgent!)
Last modified: September 14, 2020

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# SMS support(urgent!)

 *  Resolved [peterchoi](https://wordpress.org/support/users/peterchoi/)
 * (@peterchoi)
 * [5 years, 8 months ago](https://wordpress.org/support/topic/sms-supporturgent/)
 * I’ve sent a ticket and email and now it’s 3 days straight no response.
    Support
   is doing nothing and asking what your-end can do at a time per day, making support
   slow. What are developers are doing there? I gave you guys ssh and admin access
   to the site. I grant you a modification of the setting as well. At least you 
   can tell me the current status of the troubleshooting. Please update the ticket
   and let me know if you guys can fix it or not.
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fsms-supporturgent%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 2 replies - 1 through 2 (of 2 total)

 *  Plugin Author [Bookly](https://wordpress.org/support/users/ladela/)
 * (@ladela)
 * [5 years, 8 months ago](https://wordpress.org/support/topic/sms-supporturgent/#post-13433599)
 * Hi [@peterchoi](https://wordpress.org/support/users/peterchoi/). We’re sorry 
   to hear you ran into trouble. We do our best to resolve your issue asap and appreciate
   your patience while we’re working on it. Once resolved, you’ll be notified via
   request #133588.
 *  Plugin Author [Bookly](https://wordpress.org/support/users/ladela/)
 * (@ladela)
 * [5 years, 6 months ago](https://wordpress.org/support/topic/sms-supporturgent/#post-13643220)
 * We’re marking this topic as resolved now, because the user confirmed so via support
   request.

Viewing 2 replies - 1 through 2 (of 2 total)

The topic ‘SMS support(urgent!)’ is closed to new replies.

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 * 2 replies
 * 2 participants
 * Last reply from: [Bookly](https://wordpress.org/support/users/ladela/)
 * Last activity: [5 years, 6 months ago](https://wordpress.org/support/topic/sms-supporturgent/#post-13643220)
 * Status: resolved