• Resolved peterchoi

    (@peterchoi)


    I’ve sent a ticket and email and now it’s 3 days straight no response.
    Support is doing nothing and asking what your-end can do at a time per day, making support slow.
    What are developers are doing there?
    I gave you guys ssh and admin access to the site.
    I grant you a modification of the setting as well.
    At least you can tell me the current status of the troubleshooting.
    Please update the ticket and let me know if you guys can fix it or not.

    The page I need help with: [log in to see the link]

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  • Plugin Author Bookly

    (@ladela)

    Hi @peterchoi. We’re sorry to hear you ran into trouble. We do our best to resolve your issue asap and appreciate your patience while we’re working on it. Once resolved, you’ll be notified via request #133588.

    Plugin Author Bookly

    (@ladela)

    We’re marking this topic as resolved now, because the user confirmed so via support request.

Viewing 2 replies - 1 through 2 (of 2 total)

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