Title: SMS not working
Last modified: August 24, 2016

---

# SMS not working

 *  [simondlh](https://wordpress.org/support/users/simondlh/)
 * (@simondlh)
 * [10 years, 11 months ago](https://wordpress.org/support/topic/sms-not-working/)
 * Hi, I have paid for the additional SMS add on, and setup a Twilio account, followed
   all your instructions however I’m not receiving an SMS
 * [https://wordpress.org/plugins/lively-chat-support/](https://wordpress.org/plugins/lively-chat-support/)

The topic ‘SMS not working’ is closed to new replies.

 * ![](https://s.w.org/plugins/geopattern-icon/lively-chat-support_928b67.svg)
 * [Lively Chat via SMS](https://wordpress.org/plugins/lively-chat-support/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/lively-chat-support/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/lively-chat-support/)
 * [Active Topics](https://wordpress.org/support/plugin/lively-chat-support/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/lively-chat-support/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/lively-chat-support/reviews/)

 * 0 replies
 * 1 participant
 * Last reply from: [simondlh](https://wordpress.org/support/users/simondlh/)
 * Last activity: [10 years, 11 months ago](https://wordpress.org/support/topic/sms-not-working/)
 * Status: not resolved