Title: Smooth Scroll Not Working Last modified: March 24, 2020 --- # Smooth Scroll Not Working * [lizyams](https://wordpress.org/support/users/lizyams/) * (@lizyams) * [6 years, 2 months ago](https://wordpress.org/support/topic/smooth-scroll-not-working-2/) * Hey, * I’m trying to launch Page Scroll to ID to have smooth scrolling on our features page, but when I activate the plugin the internal links actually stop working. I have a feeling there is another plugin that is interfering with it working but I can’t figure out which one. I’m really hoping I can get this working, any ideas? * Many thanks in advance * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fsmooth-scroll-not-working-2%2F%3Foutput_format%3Dmd&locale=en_US) to see the link]_ Viewing 13 replies - 1 through 13 (of 13 total) * Plugin Author [malihu](https://wordpress.org/support/users/malihu/) * (@malihu) * [6 years, 2 months ago](https://wordpress.org/support/topic/smooth-scroll-not-working-2/#post-12579045) * Hello, * I just checked your page. Your “POS OVERVIEW” link URL is not correct and gives a js console error. It seems the “POS OVERVIEW” link has a full shortcode in its URL. Can you fix this? * Thread Starter [lizyams](https://wordpress.org/support/users/lizyams/) * (@lizyams) * [6 years, 2 months ago](https://wordpress.org/support/topic/smooth-scroll-not-working-2/#post-12579091) * hey, can you check again? I was troubleshooting on my own and just updated that. Or can you try another link? * Thread Starter [lizyams](https://wordpress.org/support/users/lizyams/) * (@lizyams) * [6 years, 2 months ago](https://wordpress.org/support/topic/smooth-scroll-not-working-2/#post-12579128) * Hey Malihu, * I just updated that link back to what it was originally. * Many thanks! * Thread Starter [lizyams](https://wordpress.org/support/users/lizyams/) * (@lizyams) * [6 years, 2 months ago](https://wordpress.org/support/topic/smooth-scroll-not-working-2/#post-12587736) * Hey [@malihu](https://wordpress.org/support/users/malihu/) could you take a second look – now that link has been updated. * Plugin Author [malihu](https://wordpress.org/support/users/malihu/) * (@malihu) * [6 years, 2 months ago](https://wordpress.org/support/topic/smooth-scroll-not-working-2/#post-12587823) * OK good. * You have an error in “Selector(s)” option value (probably a mistype). * Go to plugin settings and simply change “Selector(s)” option to the default value: * `a[href*='#']:not([href='#'])` * Save changes, test and let me know * Thread Starter [lizyams](https://wordpress.org/support/users/lizyams/) * (@lizyams) * [6 years, 2 months ago](https://wordpress.org/support/topic/smooth-scroll-not-working-2/#post-12587864) * Hey [@malihu](https://wordpress.org/support/users/malihu/) thanks for the response. I updated the Selector(s) and now the links don’t work at all (why I changed it in the first place). Please take a look if you can and see what else is going on! * Many thanks, * Plugin Author [malihu](https://wordpress.org/support/users/malihu/) * (@malihu) * [6 years, 2 months ago](https://wordpress.org/support/topic/smooth-scroll-not-working-2/#post-12588024) * No problem 🙂 * Do you have other plugins that handle smooth scrolling? Can you deactivate them? * Thread Starter [lizyams](https://wordpress.org/support/users/lizyams/) * (@lizyams) * [6 years, 2 months ago](https://wordpress.org/support/topic/smooth-scroll-not-working-2/#post-12588178) * Hey [@malihu](https://wordpress.org/support/users/malihu/) I had on installed but not active. I went ahead and deleted any ways — should be good to go. * Thanks * Plugin Author [malihu](https://wordpress.org/support/users/malihu/) * (@malihu) * [6 years, 2 months ago](https://wordpress.org/support/topic/smooth-scroll-not-working-2/#post-12588508) * OK. * It seems that your theme has a few CSS properties that prevent “Page scroll to id” from working. It basically removes the root element scrollbar and applies an inner scrollbar to another wrapper div. I have no idea why it does this but adding the following CSS to your theme should fix the issue: * ``` html, body { height: auto !important; overflow-y: visible !important; } ``` * Let me know if it works * Thread Starter [lizyams](https://wordpress.org/support/users/lizyams/) * (@lizyams) * [6 years, 1 month ago](https://wordpress.org/support/topic/smooth-scroll-not-working-2/#post-12588736) * Hey [@malihu](https://wordpress.org/support/users/malihu/) * thanks so much!! It’s now working. Its a bit choppy when scrolling, could you test it out for me and see if you see that on your end? Could just be my interest. * Thanks again! * Plugin Author [malihu](https://wordpress.org/support/users/malihu/) * (@malihu) * [6 years, 1 month ago](https://wordpress.org/support/topic/smooth-scroll-not-working-2/#post-12589271) * You’re welcome 🙂 * Scrolling performance is usually the result of a combination of things (highlighted elements, themes layout, specific CSS rules and properties, other scripts etc.). * Since you don’t really need to highlight your button links, I’d suggest disabling plugin’s highlight feature as it might help. * Go to plugin settings and set the “Highlight selector(s)” option to: * `.nothing` * Save changes and test your page. * Thread Starter [lizyams](https://wordpress.org/support/users/lizyams/) * (@lizyams) * [6 years, 1 month ago](https://wordpress.org/support/topic/smooth-scroll-not-working-2/#post-12589710) * Thanks again [@malihu](https://wordpress.org/support/users/malihu/) – do you have any other suggestions to make the scrolling less jumpy? I’m still seeing it jump a bit instead of scroll smoothly after clearing cache and everything. * Many thanks, * Plugin Author [malihu](https://wordpress.org/support/users/malihu/) * (@malihu) * [6 years, 1 month ago](https://wordpress.org/support/topic/smooth-scroll-not-working-2/#post-12589745) * I just checked your page and scrolling is much smoother now for me (can’t see any jumping on Chrome, Firefox and Vivaldi browsers). I have no other suggestions on performance as far as the plugin goes. Viewing 13 replies - 1 through 13 (of 13 total) The topic ‘Smooth Scroll Not Working’ is closed to new replies. * ![](https://ps.w.org/page-scroll-to-id/assets/icon-256x256.png?rev=1401043) * [Page scroll to id](https://wordpress.org/plugins/page-scroll-to-id/) * [Frequently Asked Questions](https://wordpress.org/plugins/page-scroll-to-id/#faq) * [Support Threads](https://wordpress.org/support/plugin/page-scroll-to-id/) * [Active Topics](https://wordpress.org/support/plugin/page-scroll-to-id/active/) * [Unresolved Topics](https://wordpress.org/support/plugin/page-scroll-to-id/unresolved/) * [Reviews](https://wordpress.org/support/plugin/page-scroll-to-id/reviews/) ## Tags * [smooth scrolling](https://wordpress.org/support/topic-tag/smooth-scrolling/) * 13 replies * 2 participants * Last reply from: [malihu](https://wordpress.org/support/users/malihu/) * Last activity: [6 years, 1 month ago](https://wordpress.org/support/topic/smooth-scroll-not-working-2/#post-12589745) * Status: not resolved