Smart Bundles in basket make totals wrong

  • Resolved scottishdev

    (@scottishdev)


    1 year, 10 months ago

    Hello,

    We use ‘WPC Product Bundles for WooCommerce (Premium)’ and recently, we’ve had issues with smart bundles on our client’s site (UK based).

    There are 2 main smart bundles, each have an assortment of products, and a manually set price, one is £500 and the other is £1000.

    If we add, for example, the £500 bundle to the basket, the VAT is calculated as £207.36, with a total of £1,244.16, for 1 £500 bundle. This doesn’t add up correctly.

    We’ve had complaints from the client and have troubleshooted everything we can to try and find the cause of the issue, this is only happening on Smart bundles, other products seem to be calculated properly.

    We’re unsure how to proceed, as the bundles are an important part of the website.

    Can you shed some light on what could be causing the problem?

    WP Version: 6.0
    PHP Version: 7.4

    Cheers,

    Stevie

Viewing 1 replies (of 1 total)
  • miemie

    (@miemie)

    1 year, 10 months ago

    Hi @scottishdev,

    As you are a premium user, pls kindly submit a ticket to our support forum f0r the premium plugin at wpc.ticksy.com
    Our staff will check and help you as soon as possible.

    Regards,

Viewing 1 replies (of 1 total)
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