Title: Smart bar problems
Last modified: August 22, 2016

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# Smart bar problems

 *  Resolved [Dierbewust](https://wordpress.org/support/users/dierbewust/)
 * (@dierbewust)
 * [11 years, 9 months ago](https://wordpress.org/support/topic/smart-bar-problems/)
 * Hi there,
 * I am using the Smart bar on my site, but the button and text is not showing up
   in the bar. What’s going wrong?
 * Thanks for helping me out.
 * Gr. Maurice
 * [https://wordpress.org/plugins/sumome/](https://wordpress.org/plugins/sumome/)

Viewing 5 replies - 1 through 5 (of 5 total)

 *  Plugin Author [Sumo](https://wordpress.org/support/users/sumome/)
 * (@sumome)
 * [11 years, 8 months ago](https://wordpress.org/support/topic/smart-bar-problems/#post-5216600)
 * Howdy,
 * What’s your website URL so we can have a look?
 * Please make sure Smart Bar is activated.
 *  [careerattraction](https://wordpress.org/support/users/careerattraction/)
 * (@careerattraction)
 * [11 years, 6 months ago](https://wordpress.org/support/topic/smart-bar-problems/#post-5216640)
 * I’m hoping you can help…
 * I just loaded the SumoMe plugins on my site ([http://www.careerattraction.com](http://www.careerattraction.com))
   and am having a slight issue with the smart bar. When I enter an email and hit“
   subscribe,” the bar shakes and the email doesn’t subscribe.
 * What should I do to fix this?
 * Thanks so much.
 * Kevin
 *  Plugin Author [Sumo](https://wordpress.org/support/users/sumome/)
 * (@sumome)
 * [11 years, 6 months ago](https://wordpress.org/support/topic/smart-bar-problems/#post-5216641)
 * Hey Kevin
 * That’s no bueno. We are checking it out.
 *  [careerattraction](https://wordpress.org/support/users/careerattraction/)
 * (@careerattraction)
 * [11 years, 6 months ago](https://wordpress.org/support/topic/smart-bar-problems/#post-5216642)
 * Any luck with this? I’m still having the issue with it shaking when anyone tries
   to enter an email (and zero opt-ins so far).
 * Thanks!
 *  Plugin Author [Sumo](https://wordpress.org/support/users/sumome/)
 * (@sumome)
 * [11 years, 6 months ago](https://wordpress.org/support/topic/smart-bar-problems/#post-5216643)
 * Hey Kevin
 * We spent about an hour reviewing your site. There’s some other javascript you
   have installed that’s interfering with our plugin. Can you disable some of your
   javascript and see which is affecting the rest of your plugins?

Viewing 5 replies - 1 through 5 (of 5 total)

The topic ‘Smart bar problems’ is closed to new replies.

 * ![](https://ps.w.org/sumome/assets/icon-256x256.png?rev=3147974)
 * [Website Pop-up Builder by BDOW! (formerly Sumo): Pop-ups + forms for email opt-ins and lead generation](https://wordpress.org/plugins/sumome/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/sumome/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/sumome/)
 * [Active Topics](https://wordpress.org/support/plugin/sumome/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/sumome/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/sumome/reviews/)

 * 5 replies
 * 3 participants
 * Last reply from: [Sumo](https://wordpress.org/support/users/sumome/)
 * Last activity: [11 years, 6 months ago](https://wordpress.org/support/topic/smart-bar-problems/#post-5216643)
 * Status: resolved