Smaller option price when product is added to cart

  • zero web

    (@codrutalexoaiagmailcom)


    1 year, 5 months ago

    Hello,

    I have installed the YITH WooCommerce Product Add-ons & Extra Options plugin on the site of one of my clients.
    We have an issue with it.

    On the product page we have an option that adds 5% on top of the price of the product, that’s working as it should.
    https://snipboard.io/SpYshk.jpg
    But when the product and the extra option is added in the cart, the extra option price is smaller than the one on the product page:
    https://snipboard.io/cIovRC.jpg

    Any ideas as where to look to solve this issue?
    Thank you in advance!

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Support Alessio Torrisi

    (@alessio91)

    1 year, 5 months ago

    Hi there,
    I did a test but I can’t see a problem on price calculation, could you provide us additional information, please?

    Thread Starter zero web

    (@codrutalexoaiagmailcom)

    1 year, 5 months ago

    Hi Alessio, the extra option is displayed correctly when on the product page, the issue is when the product and extra option is added to cart, the extra option has a smaller price. This is only hapening with variable products.
    The price for this option (5% added to the price) is 532,45
    https://snipboard.io/eo1WiK.jpg

    When added to cart the price for the option is 322,45
    https://snipboard.io/rJSjxm.jpg

    • This reply was modified 1 year, 5 months ago by zero web.
    Plugin Support Alessio Torrisi

    (@alessio91)

    1 year, 5 months ago

    Hi there,
    the issue could be due the add to cart performed in ajax.
    Please try the plugin with only WooCommerce and a WordPress default theme active and let us know if the problem persists.

Viewing 3 replies - 1 through 3 (of 3 total)
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